cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
411
Views
0
Helpful
3
Replies

Problem with CME on ISR4321 and external SIP trunk

jasonkw
Level 1
Level 1

Hi guys,

I've been having a tough time dealing with why we are not able to terminate calls to various external SIP trunks.

I have an ISR4321 being used as a PBX behind a Ubiquiti Unifi Security Gateway at a site. Unfortunately I have only been able to sproadically complete calls successfully through the SIP trunk. Previously, this site was using a UC540 and it worked flawlessly (maybe due to the SCCP phones - now the site has SIP phones).

 

It doesn't seem like it's getting a response to the INVITEs. I thought it was the Checkpoint firewall but took that out of the equation and it's still not working properly.

 

Have attached the config for review. Any help would be much appreciated....tearing my hair out over this right now. 

 

Here is the debug ccsip messages:

 

*Feb 25 02:17:53.928: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:918004442222@10.1.1.254;user=phone SIP/2.0
Via: SIP/2.0/UDP 10.1.1.226:5060;branch=z9hG4bK2906ba0c
From: "James Smith" <sip:3000@10.1.1.254>;tag=2c01b5e673b3001562847f73-3c9b5387
To: <sip:918004442222@10.1.1.254>
Call-ID: 2c01b5e6-73b30010-010ca67b-5fb5a294@10.1.1.226
Max-Forwards: 70
Session-ID: 7892edb600105000a0002c01b5e673b3;remote=00000000000000000000000000000000
Date: Tue, 25 Feb 2020 02:17:45 GMT
CSeq: 101 INVITE
User-Agent: Cisco-CP8832/12.6.1
Contact: <sip:21D6F-1ED4@10.1.1.226:5060;transport=udp>;+u.sip!devicename.ccm.cisco.com="SEP2C01B5E673B3"
Expires: 180
Accept: application/sdp
Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE,INFO
Remote-Party-ID: "James Smith" <sip:3000@10.1.1.254>;party=calling;id-type=subscriber;privacy=off;screen=yes
Supported: replaces,join,sdp-anat,norefersub,resource-priority,extended-refer,X-cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-7.0.0,X-cisco-xsi-8.5.1
Allow-Events: kpml,dialog
Recv-Info: conference
Recv-Info: x-cisco-conference
Content-Length: 344
Content-Type: application/sdp
Content-Disposition: session;handling=optional

v=0
o=Cisco-SIPUA 1183 0 IN IP4 10.1.1.226
s=SIP Call
b=AS:4064
t=0 0
m=audio 22740 RTP/AVP 0 8 116 18 101
c=IN IP4 10.1.1.226
b=TIAS:64000
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:116 iLBC/8000
a=fmtp:116 mode=20
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv

*Feb 25 02:18:01.950: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:918004442222@10.1.1.254;user=phone SIP/2.0
Via: SIP/2.0/UDP 10.1.1.226:5060;branch=z9hG4bK2906ba0c
From: "James Smith" <sip:3000@10.1.1.254>;tag=2c01b5e673b3001562847f73-3c9b5387
To: <sip:918004442222@10.1.1.254>
Call-ID: 2c01b5e6-73b30010-010ca67b-5fb5a294@10.1.1.226
Max-Forwards: 70
Session-ID: 7892edb600105000a0002c01b5e673b3;remote=00000000000000000000000000000000
Date: Tue, 25 Feb 2020 02:17:45 GMT
CSeq: 101 INVITE
User-Agent: Cisco-CP8832/12.6.1
Contact: <sip:21D6F-1ED4@10.1.1.226:5060;transport=udp>;+u.sip!devicename.ccm.cisco.com="SEP2C01B5E673B3"
Expires: 180
Accept: application/sdp
Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE,INFO
Remote-Party-ID: "James Smith" <sip:3000@10.1.1.254>;party=calling;id-type=subscriber;privacy=off;screen=yes
Supported: replaces,join,sdp-anat,norefersub,resource-priority,extended-refer,X-cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-7.0.0,X-cisco-xsi-8.5.1
Allow-Events: kpml,dialog
Recv-Info: conference
Recv-Info: x-cisco-conference
Content-Length: 344
Content-Type: application/sdp
Content-Disposition: session;handling=optional

v=0
o=Cisco-SIPUA 1183 0 IN IP4 10.1.1.226
s=SIP Call
b=AS:4064
t=0 0
m=audio 22740 RTP/AVP 0 8 116 18 101
c=IN IP4 10.1.1.226
b=TIAS:64000
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:116 iLBC/8000
a=fmtp:116 mode=20
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv

*Feb 25 02:18:18.010: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:918004442222@10.1.1.254;user=phone SIP/2.0
Via: SIP/2.0/UDP 10.1.1.226:5060;branch=z9hG4bK2906ba0c
From: "James Smith" <sip:3000@10.1.1.254>;tag=2c01b5e673b3001562847f73-3c9b5387
To: <sip:918004442222@10.1.1.254>
Call-ID: 2c01b5e6-73b30010-010ca67b-5fb5a294@10.1.1.226
Max-Forwards: 70
Session-ID: 7892edb600105000a0002c01b5e673b3;remote=00000000000000000000000000000000
Date: Tue, 25 Feb 2020 02:17:45 GMT
CSeq: 101 INVITE
User-Agent: Cisco-CP8832/12.6.1
Contact: <sip:21D6F-1ED4@10.1.1.226:5060;transport=udp>;+u.sip!devicename.ccm.cisco.com="SEP2C01B5E673B3"
Expires: 180
Accept: application/sdp
Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE,INFO
Remote-Party-ID: "James Smith" <sip:3000@10.1.1.254>;party=calling;id-type=subscriber;privacy=off;screen=yes
Supported: replaces,join,sdp-anat,norefersub,resource-priority,extended-refer,X-cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-7.0.0,X-cisco-xsi-8.5.1
Allow-Events: kpml,dialog
Recv-Info: conference
Recv-Info: x-cisco-conference
Content-Length: 344
Content-Type: application/sdp
Content-Disposition: session;handling=optional

v=0
o=Cisco-SIPUA 1183 0 IN IP4 10.1.1.226
s=SIP Call
b=AS:4064
t=0 0
m=audio 22740 RTP/AVP 0 8 116 18 101
c=IN IP4 10.1.1.226
b=TIAS:64000
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:116 iLBC/8000
a=fmtp:116 mode=20
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv

*Feb 25 02:18:48.481: %SYS-4-CONFIG_RESOLVE_FAILURE: System config parse from (tftp://255.255.255.255/network-confg) failed
*Feb 25 02:18:48.482: %SYS-4-CONFIG_RESOLVE_FAILURE: System config parse from (tftp://255.255.255.255/isr4321-confg) failed
*Feb 25 02:19:26.486: %SYS-4-CONFIG_RESOLVE_FAILURE: System config parse from (tftp://255.255.255.255/cisconet.cfg) failed
*Feb 25 02:19:26.486: %SYS-4-CONFIG_RESOLVE_FAILURE: System config parse from (tftp://255.255.255.255/isr4321.cfg) failed
isr4321#
isr4321#
isr4321#
isr4321#
isr4321#
isr4321#
isr4321#
isr4321#
isr4321#
isr4321#
isr4321#
*Feb 25 02:22:04.488: %SYS-4-CONFIG_RESOLVE_FAILURE: System config parse from (tftp://255.255.255.255/network-confg) failed
*Feb 25 02:22:04.490: %SYS-4-CONFIG_RESOLVE_FAILURE: System config parse from (tftp://255.255.255.255/isr4321-confg) failed
*Feb 25 02:22:09.369: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:918004442222@10.1.1.254;user=phone SIP/2.0
Via: SIP/2.0/UDP 10.1.1.226:5060;branch=z9hG4bK6c51a451
From: "James Smith" <sip:3000@10.1.1.254>;tag=2c01b5e673b30017638a7a8b-4aba6672
To: <sip:918004442222@10.1.1.254>
Call-ID: 2c01b5e6-73b30012-5f94708f-549e83c3@10.1.1.226
Max-Forwards: 70
Session-ID: 7427178c00105000a0002c01b5e673b3;remote=00000000000000000000000000000000
Date: Tue, 25 Feb 2020 02:22:08 GMT
CSeq: 101 INVITE
User-Agent: Cisco-CP8832/12.6.1
Contact: <sip:21D6F-1ED4@10.1.1.226:5060;transport=udp>;+u.sip!devicename.ccm.cisco.com="SEP2C01B5E673B3"
Expires: 180
Accept: application/sdp
Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE,INFO
Remote-Party-ID: "James Smith" <sip:3000@10.1.1.254>;party=calling;id-type=subscriber;privacy=off;screen=yes
Supported: replaces,join,sdp-anat,norefersub,resource-priority,extended-refer,X-cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-7.0.0,X-cisco-xsi-8.5.1
Allow-Events: kpml,dialog
Recv-Info: conference
Recv-Info: x-cisco-conference
Content-Length: 345
Content-Type: application/sdp
Content-Disposition: session;handling=optional

v=0
o=Cisco-SIPUA 18906 0 IN IP4 10.1.1.226
s=SIP Call
b=AS:4064
t=0 0
m=audio 29618 RTP/AVP 0 8 116 18 101
c=IN IP4 10.1.1.226
b=TIAS:64000
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:116 iLBC/8000
a=fmtp:116 mode=20
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv

*Feb 25 02:22:09.873: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:918004442222@10.1.1.254;user=phone SIP/2.0
Via: SIP/2.0/UDP 10.1.1.226:5060;branch=z9hG4bK6c51a451
From: "James Smith" <sip:3000@10.1.1.254>;tag=2c01b5e673b30017638a7a8b-4aba6672
To: <sip:918004442222@10.1.1.254>
Call-ID: 2c01b5e6-73b30012-5f94708f-549e83c3@10.1.1.226
Max-Forwards: 70
Session-ID: 7427178c00105000a0002c01b5e673b3;remote=00000000000000000000000000000000
Date: Tue, 25 Feb 2020 02:22:08 GMT
CSeq: 101 INVITE
User-Agent: Cisco-CP8832/12.6.1
Contact: <sip:21D6F-1ED4@10.1.1.226:5060;transport=udp>;+u.sip!devicename.ccm.cisco.com="SEP2C01B5E673B3"
Expires: 180
Accept: application/sdp
Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE,INFO
Remote-Party-ID: "James Smith" <sip:3000@10.1.1.254>;party=calling;id-type=subscriber;privacy=off;screen=yes
Supported: replaces,join,sdp-anat,norefersub,resource-priority,extended-refer,X-cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-7.0.0,X-cisco-xsi-8.5.1
Allow-Events: kpml,dialog
Recv-Info: conference
Recv-Info: x-cisco-conference
Content-Length: 345
Content-Type: application/sdp
Content-Disposition: session;handling=optional

v=0
o=Cisco-SIPUA 18906 0 IN IP4 10.1.1.226
s=SIP Call
b=AS:4064
t=0 0
m=audio 29618 RTP/AVP 0 8 116 18 101
c=IN IP4 10.1.1.226
b=TIAS:64000
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:116 iLBC/8000
a=fmtp:116 mode=20
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv

*Feb 25 02:22:10.879: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:918004442222@10.1.1.254;user=phone SIP/2.0
Via: SIP/2.0/UDP 10.1.1.226:5060;branch=z9hG4bK6c51a451
From: "James Smith" <sip:3000@10.1.1.254>;tag=2c01b5e673b30017638a7a8b-4aba6672
To: <sip:918004442222@10.1.1.254>
Call-ID: 2c01b5e6-73b30012-5f94708f-549e83c3@10.1.1.226
Max-Forwards: 70
Session-ID: 7427178c00105000a0002c01b5e673b3;remote=00000000000000000000000000000000
Date: Tue, 25 Feb 2020 02:22:08 GMT
CSeq: 101 INVITE
User-Agent: Cisco-CP8832/12.6.1
Contact: <sip:21D6F-1ED4@10.1.1.226:5060;transport=udp>;+u.sip!devicename.ccm.cisco.com="SEP2C01B5E673B3"
Expires: 180
Accept: application/sdp
Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE,INFO
Remote-Party-ID: "James Smith" <sip:3000@10.1.1.254>;party=calling;id-type=subscriber;privacy=off;screen=yes
Supported: replaces,join,sdp-anat,norefersub,resource-priority,extended-refer,X-cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-7.0.0,X-cisco-xsi-8.5.1
Allow-Events: kpml,dialog
Recv-Info: conference
Recv-Info: x-cisco-conference
Content-Length: 345
Content-Type: application/sdp
Content-Disposition: session;handling=optional

v=0
o=Cisco-SIPUA 18906 0 IN IP4 10.1.1.226
s=SIP Call
b=AS:4064
t=0 0
m=audio 29618 RTP/AVP 0 8 116 18 101
c=IN IP4 10.1.1.226
b=TIAS:64000
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:116 iLBC/8000
a=fmtp:116 mode=20
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv

*Feb 25 02:22:12.886: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:918004442222@10.1.1.254;user=phone SIP/2.0
Via: SIP/2.0/UDP 10.1.1.226:5060;branch=z9hG4bK6c51a451
From: "James Smith" <sip:3000@10.1.1.254>;tag=2c01b5e673b30017638a7a8b-4aba6672
To: <sip:918004442222@10.1.1.254>
Call-ID: 2c01b5e6-73b30012-5f94708f-549e83c3@10.1.1.226
Max-Forwards: 70
Session-ID: 7427178c00105000a0002c01b5e673b3;remote=00000000000000000000000000000000
Date: Tue, 25 Feb 2020 02:22:08 GMT
CSeq: 101 INVITE
User-Agent: Cisco-CP8832/12.6.1
Contact: <sip:21D6F-1ED4@10.1.1.226:5060;transport=udp>;+u.sip!devicename.ccm.cisco.com="SEP2C01B5E673B3"
Expires: 180
Accept: application/sdp
Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE,INFO
Remote-Party-ID: "James Smith" <sip:3000@10.1.1.254>;party=calling;id-type=subscriber;privacy=off;screen=yes
Supported: replaces,join,sdp-anat,norefersub,resource-priority,extended-refer,X-cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-7.0.0,X-cisco-xsi-8.5.1
Allow-Events: kpml,dialog
Recv-Info: conference
Recv-Info: x-cisco-conference
Content-Length: 345
Content-Type: application/sdp
Content-Disposition: session;handling=optional

v=0
o=Cisco-SIPUA 18906 0 IN IP4 10.1.1.226
s=SIP Call
b=AS:4064
t=0 0
m=audio 29618 RTP/AVP 0 8 116 18 101
c=IN IP4 10.1.1.226
b=TIAS:64000
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:116 iLBC/8000
a=fmtp:116 mode=20
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv

*Feb 25 02:22:16.895: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:918004442222@10.1.1.254;user=phone SIP/2.0
Via: SIP/2.0/UDP 10.1.1.226:5060;branch=z9hG4bK6c51a451
From: "James Smith" <sip:3000@10.1.1.254>;tag=2c01b5e673b30017638a7a8b-4aba6672
To: <sip:918004442222@10.1.1.254>
Call-ID: 2c01b5e6-73b30012-5f94708f-549e83c3@10.1.1.226
Max-Forwards: 70
Session-ID: 7427178c00105000a0002c01b5e673b3;remote=00000000000000000000000000000000
Date: Tue, 25 Feb 2020 02:22:08 GMT
CSeq: 101 INVITE
User-Agent: Cisco-CP8832/12.6.1
Contact: <sip:21D6F-1ED4@10.1.1.226:5060;transport=udp>;+u.sip!devicename.ccm.cisco.com="SEP2C01B5E673B3"
Expires: 180
Accept: application/sdp
Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE,INFO
Remote-Party-ID: "James Smith" <sip:3000@10.1.1.254>;party=calling;id-type=subscriber;privacy=off;screen=yes
Supported: replaces,join,sdp-anat,norefersub,resource-priority,extended-refer,X-cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-7.0.0,X-cisco-xsi-8.5.1
Allow-Events: kpml,dialog
Recv-Info: conference
Recv-Info: x-cisco-conference
Content-Length: 345
Content-Type: application/sdp
Content-Disposition: session;handling=optional

v=0
o=Cisco-SIPUA 18906 0 IN IP4 10.1.1.226
s=SIP Call
b=AS:4064
t=0 0
m=audio 29618 RTP/AVP 0 8 116 18 101
c=IN IP4 10.1.1.226
b=TIAS:64000
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:116 iLBC/8000
a=fmtp:116 mode=20
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv

 

3 Replies 3

Hi,

Your ip address trusted list includes one IP only but your SIP messages are
received from 10.1.1.226 which isn't in the trusted list. Either disable ip
address trusted or add this IP to the list.


**** please remember to rate useful posts

Disabled the ip trusted but still not able to terminate calls to the sip server. Funny thing is it worked fine on a UC540 with similar configuration.

 

I cleaned up the config as well and setup only one phone. Still can't terminate a call properly.

See attached config.

 

*Feb 26 00:33:54.524: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:918004442222@10.1.1.254;user=phone SIP/2.0
Via: SIP/2.0/UDP 10.1.1.226:5060;branch=z9hG4bK39a6ae6e
From: "James Smith" <sip:3000@10.1.1.254>;tag=2c01b5e673b3000a52e93b54-5a956955
To: <sip:918004442222@10.1.1.254>
Call-ID: 2c01b5e6-73b30005-4437ec69-104aa588@10.1.1.226
Max-Forwards: 70
Session-ID: 41c206c200105000a0002c01b5e673b3;remote=00000000000000000000000000000000
Date: Wed, 26 Feb 2020 00:33:53 GMT
CSeq: 101 INVITE
User-Agent: Cisco-CP8832/12.6.1
Contact: <sip:146BCF-14FC@10.1.1.226:5060;transport=udp>;+u.sip!devicename.ccm.cisco.com="SEP2C01B5E673B3"
Expires: 180
Accept: application/sdp
Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE,INFO
Remote-Party-ID: "James Smith" <sip:3000@10.1.1.254>;party=calling;id-type=subscriber;privacy=off;screen=yes
Supported: replaces,join,sdp-anat,norefersub,resource-priority,extended-refer,X-cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-7.0.0,X-cisco-xsi-8.5.1
Allow-Events: kpml,dialog
Recv-Info: conference
Recv-Info: x-cisco-conference
Content-Length: 345
Content-Type: application/sdp
Content-Disposition: session;handling=optional

v=0
o=Cisco-SIPUA 18990 0 IN IP4 10.1.1.226
s=SIP Call
b=AS:4064
t=0 0
m=audio 31510 RTP/AVP 0 8 116 18 101
c=IN IP4 10.1.1.226
b=TIAS:64000
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:116 iLBC/8000
a=fmtp:116 mode=20
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv

*Feb 26 00:33:54.528: //219/80ABDF838113/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.1.1.226:5060;branch=z9hG4bK39a6ae6e
From: "James Smith" <sip:3000@10.1.1.254>;tag=2c01b5e673b3000a52e93b54-5a956955
To: <sip:918004442222@10.1.1.254>
Date: Wed, 26 Feb 2020 00:33:54 GMT
Call-ID: 2c01b5e6-73b30005-4437ec69-104aa588@10.1.1.226
CSeq: 101 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-16.9.4
Session-ID: 00000000000000000000000000000000;remote=41c206c200105000a0002c01b5e673b3
Content-Length: 0


*Feb 26 00:33:54.536: //220/80ABDF838113/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:18004442222@toronto.voip.ms:5060 SIP/2.0
Via: SIP/2.0/UDP 10.1.1.254:5060;branch=z9hG4bK10C21EC
From: "James Smith" <sip:2894735000@toronto.voip.ms>;tag=209A1C-16AE
To: <sip:18004442222@toronto.voip.ms>
Date: Wed, 26 Feb 2020 00:33:54 GMT
Call-ID: 80ACA301-576611EA-8119908E-D4685DC2@10.1.1.254
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 2158747523-1466307050-2165543054-3563609538
User-Agent: Cisco-SIPGateway/IOS-16.9.4
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1582677234
Contact: <sip:2894735000@10.1.1.254:5060>
Call-Info: <sip:10.1.1.254:5060>;method="NOTIFY;Event=telephone-event;Duration=2000"
Expires: 180
Allow-Events: kpml, telephone-event
Max-Forwards: 69
Cisco-Gcid: 80AC0641-5766-11EA-8116-908ED4685DC2
P-Preferred-Identity: "James Smith" <sip:2894735000@10.1.1.254>
Session-ID: 41c206c200105000a0002c01b5e673b3;remote=00000000000000000000000000000000
Session-Expires: 1800
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 320

v=0
o=CiscoSystemsSIP-GW-UserAgent 9284 8856 IN IP4 10.1.1.254
s=SIP Call
c=IN IP4 10.1.1.254
t=0 0
m=audio 8022 RTP/AVP 18 101 121
c=IN IP4 10.1.1.254
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=rtpmap:121 frf-dialed-digit/8000
a=fmtp:121 0-15
a=ptime:20

*Feb 26 00:33:55.037: //220/80ABDF838113/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:18004442222@toronto.voip.ms:5060 SIP/2.0
Via: SIP/2.0/UDP 10.1.1.254:5060;branch=z9hG4bK10C21EC
From: "James Smith" <sip:2894735000@toronto.voip.ms>;tag=209A1C-16AE
To: <sip:18004442222@toronto.voip.ms>
Date: Wed, 26 Feb 2020 00:33:55 GMT
Call-ID: 80ACA301-576611EA-8119908E-D4685DC2@10.1.1.254
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 2158747523-1466307050-2165543054-3563609538
User-Agent: Cisco-SIPGateway/IOS-16.9.4
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1582677235
Contact: <sip:2894735000@10.1.1.254:5060>
Call-Info: <sip:10.1.1.254:5060>;method="NOTIFY;Event=telephone-event;Duration=2000"
Expires: 180
Allow-Events: kpml, telephone-event
Max-Forwards: 69
Cisco-Gcid: 80AC0641-5766-11EA-8116-908ED4685DC2
P-Preferred-Identity: "James Smith" <sip:2894735000@10.1.1.254>
Session-ID: 41c206c200105000a0002c01b5e673b3;remote=00000000000000000000000000000000
Session-Expires: 1800
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 320

v=0
o=CiscoSystemsSIP-GW-UserAgent 9284 8856 IN IP4 10.1.1.254
s=SIP Call
c=IN IP4 10.1.1.254
t=0 0
m=audio 8022 RTP/AVP 18 101 121
c=IN IP4 10.1.1.254
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=rtpmap:121 frf-dialed-digit/8000
a=fmtp:121 0-15
a=ptime:20

*Feb 26 00:33:56.037: //220/80ABDF838113/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:18004442222@toronto.voip.ms:5060 SIP/2.0
Via: SIP/2.0/UDP 10.1.1.254:5060;branch=z9hG4bK10C21EC
From: "James Smith" <sip:2894735000@toronto.voip.ms>;tag=209A1C-16AE
To: <sip:18004442222@toronto.voip.ms>
Date: Wed, 26 Feb 2020 00:33:56 GMT
Call-ID: 80ACA301-576611EA-8119908E-D4685DC2@10.1.1.254
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 2158747523-1466307050-2165543054-3563609538
User-Agent: Cisco-SIPGateway/IOS-16.9.4
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1582677236
Contact: <sip:2894735000@10.1.1.254:5060>
Call-Info: <sip:10.1.1.254:5060>;method="NOTIFY;Event=telephone-event;Duration=2000"
Expires: 180
Allow-Events: kpml, telephone-event
Max-Forwards: 69
Cisco-Gcid: 80AC0641-5766-11EA-8116-908ED4685DC2
P-Preferred-Identity: "James Smith" <sip:2894735000@10.1.1.254>
Session-ID: 41c206c200105000a0002c01b5e673b3;remote=00000000000000000000000000000000
Session-Expires: 1800
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 320

v=0
o=CiscoSystemsSIP-GW-UserAgent 9284 8856 IN IP4 10.1.1.254
s=SIP Call
c=IN IP4 10.1.1.254
t=0 0
m=audio 8022 RTP/AVP 18 101 121
c=IN IP4 10.1.1.254
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=rtpmap:121 frf-dialed-digit/8000
a=fmtp:121 0-15
a=ptime:20

*Feb 26 00:33:58.036: //220/80ABDF838113/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:18004442222@toronto.voip.ms:5060 SIP/2.0
Via: SIP/2.0/UDP 10.1.1.254:5060;branch=z9hG4bK10C21EC
From: "James Smith" <sip:2894735000@toronto.voip.ms>;tag=209A1C-16AE
To: <sip:18004442222@toronto.voip.ms>
Date: Wed, 26 Feb 2020 00:33:58 GMT
Call-ID: 80ACA301-576611EA-8119908E-D4685DC2@10.1.1.254
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 2158747523-1466307050-2165543054-3563609538
User-Agent: Cisco-SIPGateway/IOS-16.9.4
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1582677238
Contact: <sip:2894735000@10.1.1.254:5060>
Call-Info: <sip:10.1.1.254:5060>;method="NOTIFY;Event=telephone-event;Duration=2000"
Expires: 180
Allow-Events: kpml, telephone-event
Max-Forwards: 69
Cisco-Gcid: 80AC0641-5766-11EA-8116-908ED4685DC2
P-Preferred-Identity: "James Smith" <sip:2894735000@10.1.1.254>
Session-ID: 41c206c200105000a0002c01b5e673b3;remote=00000000000000000000000000000000
Session-Expires: 1800
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 320

v=0
o=CiscoSystemsSIP-GW-UserAgent 9284 8856 IN IP4 10.1.1.254
s=SIP Call
c=IN IP4 10.1.1.254
t=0 0
m=audio 8022 RTP/AVP 18 101 121
c=IN IP4 10.1.1.254
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=rtpmap:121 frf-dialed-digit/8000
a=fmtp:121 0-15
a=ptime:20

*Feb 26 00:34:02.037: //220/80ABDF838113/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:18004442222@toronto.voip.ms:5060 SIP/2.0
Via: SIP/2.0/UDP 10.1.1.254:5060;branch=z9hG4bK10C21EC
From: "James Smith" <sip:2894735000@toronto.voip.ms>;tag=209A1C-16AE
To: <sip:18004442222@toronto.voip.ms>
Date: Wed, 26 Feb 2020 00:34:02 GMT
Call-ID: 80ACA301-576611EA-8119908E-D4685DC2@10.1.1.254
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 2158747523-1466307050-2165543054-3563609538
User-Agent: Cisco-SIPGateway/IOS-16.9.4
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1582677242
Contact: <sip:2894735000@10.1.1.254:5060>
Call-Info: <sip:10.1.1.254:5060>;method="NOTIFY;Event=telephone-event;Duration=2000"
Expires: 180
Allow-Events: kpml, telephone-event
Max-Forwards: 69
Cisco-Gcid: 80AC0641-5766-11EA-8116-908ED4685DC2
P-Preferred-Identity: "James Smith" <sip:2894735000@10.1.1.254>
Session-ID: 41c206c200105000a0002c01b5e673b3;remote=00000000000000000000000000000000
Session-Expires: 1800
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 320

v=0
o=CiscoSystemsSIP-GW-UserAgent 9284 8856 IN IP4 10.1.1.254
s=SIP Call
c=IN IP4 10.1.1.254
t=0 0
m=audio 8022 RTP/AVP 18 101 121
c=IN IP4 10.1.1.254
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=rtpmap:121 frf-dialed-digit/8000
a=fmtp:121 0-15
a=ptime:20

*Feb 26 00:34:03.975: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
SUBSCRIBE sip:2000@10.1.1.254 SIP/2.0
Via: SIP/2.0/UDP 10.1.1.70:5060;branch=z9hG4bK5be9af6f
From: "James Smith" <sip:2000@10.1.1.70>;tag=f8a5c5eaaff6006278ae42d3-6d2477e3
To: <sip:2000@10.1.1.254>;tag=1AB782-24C1
Call-ID: f8a5c5ea-aff6001f-3e8fd2be-2793ef44@10.1.1.70
Session-ID: c326b4b800105000a000f8a5c5eaaff6;remote=00000000000000000000000000000000
Date: Wed, 26 Feb 2020 00:34:04 GMT
CSeq: 1001 SUBSCRIBE
User-Agent: Cisco-CP8865/12.5.1
Event: dialog
Accept: application/dialog-info+xml
Expires: 7200
Max-Forwards: 70
Contact: <sip:2210D-1495@10.1.1.70:5060;transport=udp>;+u.sip!devicename.ccm.cisco.com="SEPF8A5C5EAAFF6"
Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE
Content-Length: 0


*Feb 26 00:34:10.037: //220/80ABDF838113/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:18004442222@toronto.voip.ms:5060 SIP/2.0
Via: SIP/2.0/UDP 10.1.1.254:5060;branch=z9hG4bK10C21EC
From: "James Smith" <sip:2894735000@toronto.voip.ms>;tag=209A1C-16AE
To: <sip:18004442222@toronto.voip.ms>
Date: Wed, 26 Feb 2020 00:34:10 GMT
Call-ID: 80ACA301-576611EA-8119908E-D4685DC2@10.1.1.254
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 2158747523-1466307050-2165543054-3563609538
User-Agent: Cisco-SIPGateway/IOS-16.9.4
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1582677250
Contact: <sip:2894735000@10.1.1.254:5060>
Call-Info: <sip:10.1.1.254:5060>;method="NOTIFY;Event=telephone-event;Duration=2000"
Expires: 180
Allow-Events: kpml, telephone-event
Max-Forwards: 69
Cisco-Gcid: 80AC0641-5766-11EA-8116-908ED4685DC2
P-Preferred-Identity: "James Smith" <sip:2894735000@10.1.1.254>
Session-ID: 41c206c200105000a0002c01b5e673b3;remote=00000000000000000000000000000000
Session-Expires: 1800
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 320

v=0
o=CiscoSystemsSIP-GW-UserAgent 9284 8856 IN IP4 10.1.1.254
s=SIP Call
c=IN IP4 10.1.1.254
t=0 0
m=audio 8022 RTP/AVP 18 101 121
c=IN IP4 10.1.1.254
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=rtpmap:121 frf-dialed-digit/8000
a=fmtp:121 0-15
a=ptime:20

*Feb 26 00:34:16.769: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
CANCEL sip:918004442222@10.1.1.254;user=phone SIP/2.0
Via: SIP/2.0/UDP 10.1.1.226:5060;branch=z9hG4bK39a6ae6e
From: "James Smith" <sip:3000@10.1.1.254>;tag=2c01b5e673b3000a52e93b54-5a956955
To: <sip:918004442222@10.1.1.254>
Call-ID: 2c01b5e6-73b30005-4437ec69-104aa588@10.1.1.226
Max-Forwards: 70
Session-ID: 41c206c200105000a0002c01b5e673b3;remote=00000000000000000000000000000000
Date: Wed, 26 Feb 2020 00:34:15 GMT
CSeq: 101 CANCEL
User-Agent: Cisco-CP8832/12.6.1
Content-Length: 0


*Feb 26 00:34:16.771: //219/80ABDF838113/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.1.1.226:5060;branch=z9hG4bK39a6ae6e
From: "James Smith" <sip:3000@10.1.1.254>;tag=2c01b5e673b3000a52e93b54-5a956955
To: <sip:918004442222@10.1.1.254>
Date: Wed, 26 Feb 2020 00:34:16 GMT
Call-ID: 2c01b5e6-73b30005-4437ec69-104aa588@10.1.1.226
CSeq: 101 CANCEL
Session-ID: 00000000000000000000000000000000;remote=41c206c200105000a0002c01b5e673b3
Content-Length: 0


*Feb 26 00:34:16.771: //219/80ABDF838113/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 487 Request Cancelled
Via: SIP/2.0/UDP 10.1.1.226:5060;branch=z9hG4bK39a6ae6e
From: "James Smith" <sip:3000@10.1.1.254>;tag=2c01b5e673b3000a52e93b54-5a956955
To: <sip:918004442222@10.1.1.254>;tag=20F0F7-26EF
Date: Wed, 26 Feb 2020 00:34:16 GMT
Call-ID: 2c01b5e6-73b30005-4437ec69-104aa588@10.1.1.226
CSeq: 101 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-16.9.4
Reason: Q.850;cause=16
Session-ID: 00000000000000000000000000000000;remote=41c206c200105000a0002c01b5e673b3
Session-Expires: 1800
Content-Length: 0


*Feb 26 00:34:16.777: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:918004442222@10.1.1.254;user=phone SIP/2.0
Via: SIP/2.0/UDP 10.1.1.226:5060;branch=z9hG4bK39a6ae6e
From: "James Smith" <sip:3000@10.1.1.254>;tag=2c01b5e673b3000a52e93b54-5a956955
To: <sip:918004442222@10.1.1.254>;tag=20F0F7-26EF
Call-ID: 2c01b5e6-73b30005-4437ec69-104aa588@10.1.1.226
Session-ID: 26bd932900105000a0002c01b5e673b3;remote=00000000000000000000000000000000
Max-Forwards: 70
Date: Wed, 26 Feb 2020 00:34:15 GMT
CSeq: 101 ACK
Content-Length: 0

There's no response to your outgoing Invites.   Have you any way of taking a capture or debug on the firewall that's between the ISR and the service provider?   It would be nice to see if the service provider is simply not replying, or whether the replies are being blocked by your firewall.

What does the service provider say?  Normally they should be able to take a capture at their end as well, assuming your outbound Invites are even reaching them.

Do inbound calls work?

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: