Problems Connect / Disconnect CUPS 8.6.3 20802.

[mrodriguezg]

Hi all,

We've got a deployment with the following specs:

CUCM 8.6, CUP 8.6 and using 8.6.3 20802.

Fully AD integration and AD authentication. All userids and passwords are operational.

Now, I'm login to CUPC normal and 10 sec later it disconnect.

This issue started since a try to delete general gruop. I´m using Windows 7 and this issue is only 1 pc.

Any ideas?

Thanks in advance.

Regards.

Miguel

[Leo Salcie Tejeda]

Hi M,

It look like a network issue. Have you look for packet loss at the swith port where the CUPC is conected?

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[mrodriguezg]

Hi Leosalcie,

I cheched the switch port and it´s ok. I created the problem reports using CUPS, do you know which file review to find the issue?

I did a ping test since pc to cup server, all ok.

The CUPS connected fine 10 sec later appear the windows pop-up created the problem I closed the window and the CUPS disconnect.

Best Regards.

Miguel

[Leo Salcie Tejeda]

Could you attach the CUPC log files? Please attach the error windows message too.

Regards

Please rate all useful posts
Favor calificar todos las respuestas útiles.
___________________________________________
LinkedIn Profile: do.linkedin.com/in/leosalcie
MDGDP, CCNA, CCNA Voice, CCNP Voice Certified