I am trying to create the prompt management on CUE..l I have the dial-peer setup. Callhandling is setup. User setup as administrator and still doesn't work. What am I missing?
What is the error or where is the breakdown occurring?
Do you have it set up under call in #s in the CUE web ui, go to system -> call in numbers (promptmgmt application).
They say it is RNA.. I do have it in call in #'s.. All looks okay from what I can tell.
The rna.. I am going to try and create as softphone and set me up and see what happens I am remote so hard to test
Thanks for the quick reply.