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Explorer

PSTN dialing with #

I have a route pattern ending in 9011!        I am trying to end the dialing with #.  Hitting the # sign gives, your number cannot be dialed.  Am i missing something here, or is there a best practice route pattern I should be using for intl dialing?  I thought the ! symbol gave me access to using the # as an ending delimter.

Thanks

1 ACCEPTED SOLUTION

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Highlighted
Advisor

PSTN dialing with #

The issue is that you need a route pattern that will accept the hash (#). You could do one of the following:

1. Have two patterns:

9011!

9011!#

The first pattern will match calls when the user doesn't provide the hash (#). The second pattern will match when the hash *is* provided.

2. Have one pattern:

9011![0-9#]

The above pattern is matched whether the user provides the hash (#) or not.

HTH

-Bill (http://ucguerrilla.com)

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

Please remember to rate helpful responses and identify

View solution in original post

5 REPLIES 5
Highlighted
Advisor

PSTN dialing with #

The issue is that you need a route pattern that will accept the hash (#). You could do one of the following:

1. Have two patterns:

9011!

9011!#

The first pattern will match calls when the user doesn't provide the hash (#). The second pattern will match when the hash *is* provided.

2. Have one pattern:

9011![0-9#]

The above pattern is matched whether the user provides the hash (#) or not.

HTH

-Bill (http://ucguerrilla.com)

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

Please remember to rate helpful responses and identify

View solution in original post

Highlighted
Explorer

PSTN dialing with #

Tanks for the quick response.  I understand the RP, but how does CM know to end the interdgit timeout, rather than the # just being part of the dialed number?

Highlighted
Explorer

PSTN dialing with #

Nevermind, I got it.  I found the Predot - Trailing# discard strip.

Thanks again for the quick response

Highlighted
Advisor

PSTN dialing with #

The digit analysis process is hardcoded to treat the hash/octothorpe (#) character as a special character. It signals the end of the dialing string. It must occur at the end of a pattern and, when entered from IP phone, no additional digits are accepted.

Basically, it is built in and CUCM will immediately route based on digits up to and including the #. This is why you have to add the # to your translation or route pattern.

HTH

-Bill (http://ucguerrilla.com)

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

Please remember to rate helpful responses and identify

Highlighted
Beginner

Re: PSTN dialing with #

Hi William,

I have created 0[1-9]!# pattern, still call is not dialing instantly after pressing the hash while off hook/speaker.

I tried, by using speaker+Dial Num+#

and off hook+ Dial Num+#

But, it's working on DN#+off hook/speaker.

Thanks

 

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