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publisher web interface is not responding about for 5-10 min while rebooting subscriber

lexxa7777
Level 1
Level 1

Hi!

Our client said when he reloads the subscriber he cannot get access to CUCM publisher web access for a 5-10 min.
After sub reboots pub web admin becomes accessible again.

He said that issue can be reproduced.

This is not typical problem. I look thru cases, readme files but found nothing interesting
Cucm version 7.1.5su4

I ask him to send me tomcat logs for fine first


Does anyone got into this issue ?

1 Reply 1

Anas Abueideh
Level 9
Level 9

Hi,

may be this is an issue related to phone registration load due to subscriber reboot. I assume your ccm group is sub-pub.

HTH

Anas

please rate if it is helpful