Unable to log in with SSH or CLI or Platform page Conditions:
pwrecovery method is used to reset password.
If an unacceptable password is entered in during a pwrecovery, the password is not usable. There are at least 3 types of passwords that are not accepted during a password reset. 1. password too short 2. passwords do not match 3. password in dictionary.
If 1 thru 3 above is used, an error is displayed. Then if a correct password is entered, it appears the password has been reset. However, the password is not usable. Any attempt to do a pwrecovery, does not work. Gui log in still works, but unalble to log into platform Gui or CLI.
Workaround: No workaround
CSCsx60292 Bug Details
Most of the fixes require or have the option to do this via root access, so you might need require TAC assistance if that's the case.
HTH
java
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www.cisco.com/go/pdihelpdesk
HTH
java
if this helps, please rate
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