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QRT call diagnostics support 8851

Robert Rhodes
Level 1
Level 1

Can anyone confirm whether the 8800 series phones, specifically the 8851s, provide device support for call diagnostics. This is identified as a prerequisite for using QRT. The table of supported devices in the CUCM 11.5.1 System Config Guide lists only the 7900 series phones. The extended feature is available in CUCM 11.5, just want to make sure it can capture meaningful diagnostic data from the devices.

 

 

 

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