You'll want to check the 'Privacy Setting' for the default setting. Call Manager service parameter.
This parameter determines whether the Privacy feature is enabled for phones that use the Default value in the Privacy setting on the Phone Configuration window in Cisco CallManager Administration. Privacy removes the call information from all phones that share lines and blocks other shared lines from barging in on its calls. Valid values specify True (Privacy is enabled) or False (Privacy is disabled). Affected IP phone(s) must be reset for the parameter change to take effect.
This is a required field.
: Reset affected IP phone(s) or click on Save on affected Remote Destination Profile(s) for the parameter change to take effect.
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