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Quick help MWI is not working in CME

                   Hi Need qick help,MWI is not working in CME,he re the configuration of the CME and CUE

CUE CONFIG

NM220CUE# sh running-config
Generating configuration:


clock timezone America/Los_Angeles

hostname NM220CUE

line console

system language preferred "en_US"

ntp server x.x.x.x prefer
ntp server x.x.x.x

software download server url "ftp://127.0.0.1/ftp" credentials hidden "6u/dKTN/h                                             sEuSAEfw40XlF2eFHnZfyUTSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfG                                             WTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmP"

log trace local enable

site name local
site-hostname x.x.x.x
web credentials hidden "GixGRq8cUmFYcprqAUCCvknfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0n                                             fGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmP"
end site

aaa authentication server remote
  address x.x.x.x port 1813 credentials hidden "R4rswrZqO/x/Au32a1pov0nfGW                                             TYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y                                             9J3xlk2B35j0nfGWTYHfmP"
  exit

aaa policy system
  authentication-order remote local
  exit

license agent max-sessions 9

privilege ViewRealTimeReports create
privilege broadcast create
privilege local-broadcast create
privilege ViewHistoricalReports create
privilege vm-imap create
privilege ManagePrompts create
privilege ViewPrivateList create
privilege manage-passwords create
privilege manage-users create
privilege ManagePublicList create

groupname Storeadmin create
groupname Broadcasters create

username ManagerOnDutywirelessphone create
username SalesAssociatewirelessphoneFour create
username LPGreeterwireless create
username LPGreeter create
username Receiving create
username LPCashOffice create
username SalesAssociatewirelessphoneTHRE create
username promptmgr create
username SalesAssociatewirelessphone create
username BreakRoom create
username POSTWO create
username POSNINE create
username AsstMgr2 create
username Voicemail create
username POSZERO create
username AssistantManager create
username StoreManager create
username TimeClock create
username SalesAssociatewirelessphonetwo create
username POS create
username FittingRoomCS create
username AsstMgr1 create
username POSFOUR create
username FittingRoomWaitingArea create
username POSTHREE create
username LPEmergency create
username nmgwip create

privilege ViewRealTimeReports description "Privilege to view realtime reports"
privilege broadcast description "Privilege to send local or remote broadcast mes                                             sages"
privilege local-broadcast description "Privilege to send local broadcast messages"
privilege ViewHistoricalReports description "Privilege to view historical reports"
privilege vm-imap description "Privilege to manage personal voicemail via IMAP client"
privilege ManagePrompts description "Privilege to create, modify, or delete system prompts"
privilege ViewPrivateList description "Privilege to view private list"
privilege manage-passwords description "Privilege to reset user passwords"
privilege manage-users description "Privilege to create, modify, and delete users and groups"
privilege ManagePublicList description "Privilege to manage public lists"
privilege ViewRealTimeReports operation report.realtime
privilege broadcast operation broadcast.remote
privilege broadcast operation broadcast.local
privilege broadcast operation system.debug
privilege local-broadcast operation broadcast.local
privilege local-broadcast operation system.debug
privilege ViewHistoricalReports operation report.historical.view
privilege vm-imap operation voicemail.imap.user
privilege ManagePrompts operation system.debug
privilege ManagePrompts operation prompt.modify
privilege ViewPrivateList operation voicemail.lists.private.view
privilege manage-passwords operation user.pin
privilege manage-passwords operation user.password
privilege manage-passwords operation system.debug
privilege manage-users operation user.configuration
privilege manage-users operation user.pin
privilege manage-users operation user.mailbox
privilege manage-users operation user.password
privilege manage-users operation user.remote
privilege manage-users operation system.debug
privilege manage-users operation group.configuration
privilege manage-users operation user.notification
privilege ManagePublicList operation system.debug
privilege ManagePublicList operation voicemail.lists.public

groupname Administrators member nmgwip
groupname Storeadmin member AsstMgr2
groupname Storeadmin member AsstMgr1
groupname Storeadmin member AssistantManager
groupname Storeadmin member StoreManager
groupname Administrators owner AsstMgr1
groupname Storeadmin owner promptmgr
groupname Storeadmin privilege ManagePrompts
groupname Broadcasters privilege broadcast

username ManagerOnDutywirelessphone phonenumber "2015"
username SalesAssociatewirelessphoneFour phonenumber "2014"
username LPGreeterwireless phonenumber "2003"
username LPGreeter phonenumber "2002"
username Receiving phonenumber "2034"
username LPCashOffice phonenumber "2001"
username SalesAssociatewirelessphoneTHRE phonenumber "2013"
username promptmgr phonenumber "2024"
username SalesAssociatewirelessphone phonenumber "2011"
username BreakRoom phonenumber "2032"
username POSTWO phonenumber "2112"
username POSNINE phonenumber "2009"
username AsstMgr2 phonenumber "2026"
username Voicemail phonenumber "2100"
username POSZERO phonenumber "2110"
username AssistantManager phonenumber "2028"
username StoreManager phonenumber "2027"
username TimeClock phonenumber "2036"
username SalesAssociatewirelessphonetwo phonenumber "2012"
username POS phonenumber "2111"
username FittingRoomCS phonenumber "2030"
username AsstMgr1 phonenumber "2025"
username POSFOUR phonenumber "2114"
username FittingRoomWaitingArea phonenumber "2031"
username POSTHREE phonenumber "2113"
username LPEmergency phonenumber "2000"

restriction msg-notification create
restriction msg-notification min-digits 1
restriction msg-notification max-digits 30
restriction msg-notification dial-string preference 1 pattern * allowed

backup server url "ftp://127.0.0.1/ftp" credentials hidden "EWlTygcMhYmjazXhE/VNXHCkplVV4KjescbDaLa4fl4WLSPFvv1rWUnfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmP"

calendar biz-schedule systemschedule
open day 1 from 10:00 to 20:00
open day 2 from 09:30 to 21:00
open day 3 from 09:30 to 21:00
open day 4 from 09:30 to 21:00
open day 5 from 09:30 to 21:00
open day 6 from 09:30 to 21:00
open day 7 from 09:30 to 21:00
end schedule

ccn application autoattendant aa
description "autoattendant"
enabled
maxsessions 24
script "aa.aef"
parameter "dialByExtnAnytime" "false"
parameter "busOpenPrompt" "AABusinessOpen.wav"
parameter "dialByExtnAnytimeInputLength" "4"
parameter "operExtn" ""
parameter "welcomePrompt" "AAWelcome.wav"
parameter "disconnectAfterMenu" "false"
parameter "dialByFirstName" "false"
parameter "busClosedPrompt" "AABusinessClosed.wav"
parameter "allowExternalTransfers" "false"
parameter "holidayPrompt" "AAHolidayPrompt.wav"
parameter "businessSchedule" "systemschedule"
parameter "MaxRetry" "3"
end application

ccn application ciscomwiapplication aa
description "ciscomwiapplication"
enabled
maxsessions 24
script "setmwi.aef"
parameter "CallControlGroupID" "0"
parameter "strMWI_OFF_DN" "8001"
parameter "strMWI_ON_DN" "8000"
end application

ccn application deserthils aa
description "deserthils"
enabled
maxsessions 10
script "deserthills.aef"
end application

ccn application msgnotification aa
description "msgnotification"
enabled
maxsessions 24
script "msgnotify.aef"
parameter "logoutUri" "http://localhost/voicemail/vxmlscripts/mbxLogout.jsp"
parameter "DelayBeforeSendDTMF" "1"
end application

ccn application promptmgmt aa
description "promptmgmt"
enabled
maxsessions 24
script "promptmgmt.aef"
parameter "appManagementScript" ""
end application

ccn application voicemail aa
description "voicemail"
enabled
maxsessions 24
script "voicebrowser.aef"
parameter "uri" "http://localhost/voicemail/vxmlscripts/login.vxml"
parameter "logoutUri" "http://localhost/voicemail/vxmlscripts/mbxLogout.jsp"
end application

ccn engine
maxsteps -1
end engine

ccn reporting historical
database local
description "se-x.x.x.x"
end reporting

ccn subsystem sip
gateway address "x.x.x.x"
end subsystem

ccn trigger http urlname msgnotifytrg
application "msgnotification"
enabled
maxsessions 2
end trigger

ccn trigger http urlname mwiapp
application "ciscomwiapplication"
enabled
maxsessions 1
end trigger

ccn trigger sip phonenumber 2100
application "voicemail"
enabled
maxsessions 8
end trigger

ccn trigger sip phonenumber 2101
application "deserthils"
enabled
maxsessions 10
end trigger

ccn trigger sip phonenumber 2102
application "promptmgmt"
enabled
maxsessions 1
end trigger

service phone-authentication
end phone-authentication

service voiceview
enable
end voiceview

voicemail default mailboxsize 5400
voicemail broadcast recording time 300
voicemail default messagesize 240
voicemail notification restriction msg-notification
voicemail mailbox owner "AssistantManager" size 5000
description "AssistantManager mailbox"
end mailbox

voicemail mailbox owner "AsstMgr1" size 5400
description "AsstMgr1 mailbox"
end mailbox

voicemail mailbox owner "AsstMgr2" size 5400
description "AsstMgr2 mailbox"
end mailbox

voicemail mailbox owner "FittingRoomCS" size 5400
description "FittingRoomCS mailbox"
end mailbox

voicemail mailbox owner "StoreManager" size 5400
description "StoreManager mailbox"
end mailbox

CME Config

ephone-dn  80

number 8000....

mwi on

ephone-dn  81

number 8001....

mwi off

rtr220# sh run | sec dial-peer

dial-peer voice 2100 voip

destination-pattern 210.

session protocol sipv2

session target ipv4:x.x.x.x

dtmf-relay sip-notify

codec g711ulaw

no vad

2 Replies 2

acampbell
VIP Alumni
VIP Alumni

Hi,

The config you are showing looks ok.

Try this link

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008027fa9f.shtml

Regards,
Alex.
Please rate useful posts.

Regards, Alex. Please rate useful posts.

If you dial 8000 or 8001 can you manually make the light go on and off?