04-26-2010 11:05 AM - edited 03-15-2019 10:28 PM
Numbers are configured as speed dials.
Using ExtMobility on 7942.
Login user to alternat phone (7965 or 7940) will allow AbbrDial.
Is there some setting on a phone that would not allow AbbrDial? multiple users with same udp setup on 7942's work fine. Having a problem with the latest additions.
04-26-2010 02:17 PM
Speed Dials and Abbreviated Dials are set on a per-device basis. Extension Mobility is provided through a Device Profile [device]. The user would need to configure the abbreviated dials on their device profile as well as the native phone. They can do this by selecting the appropriate device through /ccmuser.
04-26-2010 02:43 PM
right. and the user logged into a 7965 or 7940 worked just fine... it's only when they login to a 7942 that their AbbrDial doesn't work. same profile, different phone.
04-26-2010 05:14 PM
UPDATE***
did some further testing and it is only on some users and only in a specific device pool. Logging them into a phone in another device pool (even using the same network port at their desk) it works fine.
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