"Owner User ID" missing in phone export (cucm 8.6.2)

[dmuizebelt]

Hi,

I wanted to import a couple of thousand phones from a 7.1.3 cluster to an 8.6.2 cluster but the import process complained that it didn't know what the "Owner User ID" field was. I double checked but exporting existing phones on the 8.6.2 cluster didn't include the "Owner User ID" field as well.

So I come to the conclusion tat Cisco did not think the information was important enough to include it in the export/import process or the information got moved to a different file and not the phone.cvs.

This sort of limits the migratability of phones to a new cluster.

Has anybody encountered this problem as well and/or has an elegant solution for it?

Thanks,

-Danny

[Rob Huffman]

Hi Danny,

It looks like this bug;

CSCts16568 Bug Details	Bug #6 of 32 | < Previous | Next >

No Owner User ID in Phone Export on 8x
Symptom: No 'Owner User ID' field in csv when exporting phones via Bulk Administration Import/Export in CUCM 8xConditions: Running CUCM version 8.x and up, export using BAT process: Bulk Administration > Import/Export > Export select phone under Device Data submit jobIn resulting csv file both columns AM and AN contain 'User ID 1' Column AN should contain 'Owner User ID'Workaround: None	Status Fixed              Severity 3 - moderate Last Modified In Last 3 Days         Product Cisco Unified Communications Manager (CallManager)          Technology 1st Found-In 8.5(1.10000.2)                       Fixed-In 8.6(2.98000.10) 8.6(2.98000.23)

I would look at the fixed-in versions or perhaps open a TAC case

Cheers!

Rob

[Robert Thomas]

What's wrong with changing the column AN to contain 'Owner User ID'?

This bug has been marked as resolved, but only on internal software versions so far. We would have to follow the bug to see what Public version the BU might integrate this fix into.