01-12-2009 10:40 AM - edited 03-15-2019 03:27 PM
Is there any way to supress this message when a call is being transferred by Unity Connection?
Solved! Go to Solution.
01-12-2009 10:47 AM
Hi Brian,
To delete the "Please wait while we transfer your call" message;
For Unity versions prior to 4.1 (and UC 1.x) here is an excellent answer from Jeff @ Cisco;
The nice thing is that this is much easier to change in the new UC 7.X Version;
The ability to change "Record Your Message at the Tone" prompt is not available until UC 7.0;
User Templates Edit Greeting
Play the "Record Your Message at the Tone" Prompt
Check this check box to have Cisco Unity Connection prompt callers to wait for a tone before recording their message.
Default setting: Check box checked.
From this good doc;
Or per user;
Edit Greeting
Play the "Record Your Message at the Tone" Prompt
Check this check box to have Cisco Unity Connection prompt callers to wait for a tone before recording their message.
Default setting: Check box checked.
Hope this helps!
Rob
01-12-2009 10:47 AM
Hi Brian,
To delete the "Please wait while we transfer your call" message;
For Unity versions prior to 4.1 (and UC 1.x) here is an excellent answer from Jeff @ Cisco;
The nice thing is that this is much easier to change in the new UC 7.X Version;
The ability to change "Record Your Message at the Tone" prompt is not available until UC 7.0;
User Templates Edit Greeting
Play the "Record Your Message at the Tone" Prompt
Check this check box to have Cisco Unity Connection prompt callers to wait for a tone before recording their message.
Default setting: Check box checked.
From this good doc;
Or per user;
Edit Greeting
Play the "Record Your Message at the Tone" Prompt
Check this check box to have Cisco Unity Connection prompt callers to wait for a tone before recording their message.
Default setting: Check box checked.
Hope this helps!
Rob
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