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"TFTP File not found" on 7940 sccp phone

david.sickle
Level 1
Level 1

Hello,

Using CUCM 9.1 and recently received a replacement 7940G phone back from Cisco.  However, when it attempts to boot it stops and reports "tftp file not found".   I have read that this could be related to a firmware issue, but how do I tell what firmware is actually running currently and then update only this particular phone if that is the case?.  Any help would be greatly appreciated.

R/

David

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