Redial is not working in CME setup

[Vijay Patil]

We are using a CME set up where IP Phone model 6961..9951..3905 ...are in use but from any of the phone ..not able to redial on received mobile or outside call..

when i called from my mobile number to IP Phone DID..it display like 9819640XXX...but when I press redial key to call back the 9819640XXX it not works ...

[Mohammed al Baqari]

What is not working? Are you getting busy tone or redial key not responding.

[Vijay Patil]

Hello Mohammaed,

Yes ia m getting busy tone

[Nadeem Ahmed]

You mean when you can phone directory "received call" and select the number and hitting dial button ?

what happen when dial this number " 9819640XXX" do you get re-order tone? do you have dial-peer for same destination configure? can you quickly grab some debug to check why its not working.

Debug voice ccapi inout

debug isdn q931 if you have PRI

[Vijay Patil]

Hello NAdeem getting busy tone..below is the dial-peer for this .

!
dial-peer voice 200 pots
 corlist outgoing OGLOCAL
 description "Outgoing Local Landline"
 translation-profile outgoing 12
 preference 2
 destination-pattern 00[2-2][0-2]........
 direct-inward-dial
 port 0/0/0:15
 forward-digits 12
 no sip-register
!
dial-peer voice 201 pots
 corlist outgoing OGLOCAL
 description "Outgoing Local Mobile"
 translation-profile outgoing 10
 preference 2
 destination-pattern 0[7-9].........
 direct-inward-dial
 port 0/0/0:15
 forward-digits 11
 no sip-register
!

[Vivek Batra]

Hi,

Since you are dialing 10 digit mobile number starts with 9 and it is not matching with any dial peer. Either you need to manipulate the CLI during incoming call so that it can match with configured destination-patterns (while making outbound call) OR configure additional dial peers to take care of respective outbound calls if you don't want to change the CLI during incoming call.

- Vivek

[Mohammed al Baqari]

Hi,

As stated, you dialpeers aren't having 9T destination patterns which is dropping the call. The simplest approach is to have additional dialpeer with 9T as below.

dial-peer voice 880 pots
 corlist outgoing OGLOCAL
 description "Redialed Calls"
 translation-profile outgoing 10
 destination-pattern 9T
 direct-inward-dial
 port 0/0/0:15

[Vijay Patil]

Hello Mohammed,

Our access code to dial any outside number is 0...

so can i cehck with the destination-pattern 0T

[Carlo Poggiarelli]

Hi Vijay,

Can you please activate a debug isdn q931 and debug voip dialpeer inout and call from outside to your extension?

Can you also please specify if you have this issue on ip phones locally registered on CME or on IP Phones registered on Cucm cluster in Germany?

Thanks

Regards

Carlo

[Vijay Patil]

Hello Carlo,

Facing problem ip phones locally registered ....will share the debug ASAP..

[Vijay Patil]

Hello Please find the the debug..here from IP Phone try to redial 8879645246...

where found the error "No Outgoing Dial-peer Is Matched; Result=NO_MATCH(-1)"

Where i created the dial-peer.

dial-peer voice 110 pots
 corlist outgoing OGLOCAL
 description "Redialed Calls"
 translation-profile outgoing 10
 translation-profile outgoing 23
 destination-pattern 9T
 direct-inward-dial
 port 0/0/0:15
====================================================

dial-peer voice 111 pots
 corlist outgoing OGLOCAL
 description "Redialed Calls"
 translation-profile outgoing 10
 translation-profile outgoing 23
 destination-pattern 0T
 direct-inward-dial
 port 0/0/0:15
=====================================================
dial-peer voice 112 pots
 corlist outgoing OGLOCAL
 description "Redialed Calls"
 translation-profile outgoing 10
 translation-profile outgoing 23
 destination-pattern 0.T
 direct-inward-dial
 port 0/0/0:15
===================================================

dial-peer voice 113 pots
 corlist outgoing OGLOCAL
 description "Redialed Calls"
 translation-profile outgoing 10
 translation-profile outgoing 23
 destination-pattern 9.T
 direct-inward-dial
 port 0/0/0:15

[Mohammed al Baqari]

Hi,

What is the number which you see on your missed calls logs and trying to redial?

[Vijay Patil]

!
voice translation-rule 100
 rule 1 /^9\(.*\)/ /09\1/
 rule 2 /^8\(.*\)/ /08\1/
 rule 3 /62\(.*\)/ /002\1/
 rule 4 /\(.*\)/ /000\1/ type international international
 rule 5 /\(.*\)/ /00\1/ type national national
!
!
voice translation-profile Inbound
 translate calling 100
!
!
voice-port 0/0/0:15
 lpcor incoming pstn_group_LOCAL
 lpcor outgoing pstn_group_LOCAL
 translation-profile incoming Inbound
 description e1
!

Issue was resolve we created the new voice translation-rule & applied as incoming on the voice port

thanks for support ..

[Vivek Batra]

Doesn't matter what access code you use internally. Only thing you need to verify is to match the incoming CLI with destination pattern of outbound dial peer.

[Vijay Patil]

!
voice translation-rule 100
 rule 1 /^9\(.*\)/ /09\1/
 rule 2 /^8\(.*\)/ /08\1/
 rule 3 /62\(.*\)/ /002\1/
 rule 4 /\(.*\)/ /000\1/ type international international
 rule 5 /\(.*\)/ /00\1/ type national national
!
!
voice translation-profile Inbound
 translate calling 100
!
!
voice-port 0/0/0:15
 lpcor incoming pstn_group_LOCAL
 lpcor outgoing pstn_group_LOCAL
 translation-profile incoming Inbound
 description e1
!

Issue was resolve we created the new voice translation-rule & applied as incoming on the voice port

thanks for support ..