06-08-2012 03:59 AM - edited 03-16-2019 11:34 AM
Hi Guys,
I need to put an warning message in a hunt pilot, so I want to create a DN which redirects directly to a MOH. Anyone knows how to do that? Or if this is possible?
Thanks
06-08-2012 04:49 AM
If you have any voicemail solution connected to CUCM such as CUE or CUC or UC, then you configure CFA to voice-mail. In you voice-mail system you need to record your warning message as greeting to be played when call forwarded from hunt-pilot.
06-09-2012 04:34 PM
HI Mohammed,
I don't have any Voice Mail system for while... So, there is anyway to do that using only CUCM?
Thanks a lot.
Fernando
06-10-2012 10:51 AM
Fernando,
No there is no way to do this in cucm. MOH is invoked either when the transfer key is pressed or the hold button is pressed. You cant redirect a DN to MOH. Like Mohammed said you will need aeither unity, unityconnection or cue to play your warning..
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