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Redirect a DN to MOH

faugusto.ti
Beginner
Beginner

Hi Guys,

I need to put an warning message in a hunt pilot, so I want to create a DN which redirects directly to a MOH. Anyone knows how to do that? Or if this is possible?

Thanks

3 Replies 3

Mohammed al Baqari
VIP Advisor VIP Advisor
VIP Advisor

If you have any voicemail solution connected to CUCM such as CUE or CUC or UC, then you configure CFA to voice-mail. In you voice-mail system you need to record your warning message as greeting to be played when call forwarded from hunt-pilot.

HI Mohammed,

I don't have any Voice Mail system for while... So, there is anyway to do that using only CUCM?

Thanks a lot.

Fernando

Fernando,

No there is no way to do this in cucm. MOH is invoked either when the transfer key is pressed or the hold button is pressed. You cant redirect a DN to MOH. Like Mohammed said you will need aeither unity, unityconnection or cue to play your warning..

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