We are using CME v 8.6 and I have a to scenario for call forwarding :
There are two phones, one is for manager (Phone A) and another is for receptionist (Phone B).
Requirement is that if Phone A does not pick up the call or it's busy in that case call should be forwarded receptionist phone i.e. Phone B and if receptionist also unavailable then call should go to voicemail of Phone A.
In current Phone A configuration:
ephone-dn 32 dual-line number 12345678 description XYZ name XYZ call-forward busy 87654321 (forwarded to VM) call-forward noan 87654321 timeout 10 (forwarded to VM)
This configurable option specifies the mailbox to be used in case of call forward.
Mailbox selection: Mailbox in which an incoming voice message is stored. The options are original called number (OCN) or the last redirected number (LRD). LRD is the default option. In your case it will be OCN.
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