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Registration Rejected -Valcom SIP Paging Server

angel-moon
Level 3
Level 3

‎06-27-2012 05:15 AM - edited ‎03-16-2019 11:52 AM

                  Hello everyone,

Running UCM 8.6 and integrating a Valcom SIP paging unit.  I am getting a Registration Rejected" message in UCM for the SIP phone that was created.  Any ideas on where to look to figure out why the registration is being rejected?  Not doing auto-reg.

Thanks in advance.  All replies rated.

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dellison
Level 1
Level 1

‎06-29-2012 07:11 AM


(vendor reply)

Typical reasons for registration failure could be a mismatch in the user ID or password used in the Valcom SIP paging unit with the User credentials created on the UCM.  The following link goes to a configuration document on the Valcom web site for using a Valcom SIP device on UCM:

http://www.valcom.com/techsupport/config-docs/Cisco%20UCM%207.1%20SIP%20Configuration%20Guide.pdf

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