01-21-2009 12:54 PM - edited 03-15-2019 03:40 PM
I'm attempting to do a couple of firmware upgrades to a couple of 7940 (cmterm-7940-7960-sccp.8-0-10.cop.sgn) and 7941(cmterm-7941_7961-sccp.8-4-3.cop.sgn) phones. CM7.0(1) system. The software has been placed on a SFTP server. Going into Software Installation/upgrade, using Remote Filesystem as the Source, I'm getting a status back of "Remote Server Details is required". Any idea what it doesn't like?
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01-21-2009 06:25 PM
Here's an example of what it should look like. You may also want to try just plain FTP if the certificate is not trusted by the UCM node.
Directory: /
Server: 10.1.1.10
Username: jdoe
Password: password
Transfer Protocol: SFTP | FTP
01-21-2009 06:25 PM
Here's an example of what it should look like. You may also want to try just plain FTP if the certificate is not trusted by the UCM node.
Directory: /
Server: 10.1.1.10
Username: jdoe
Password: password
Transfer Protocol: SFTP | FTP
01-22-2009 05:10 AM
We've tried both SFTP and FTP. Username and Password were reentered at least 5 times. Directories were adjusted and we still get the same message -
01-22-2009 08:39 AM
We found the problem. We had a password with a space in it. Removed the space, the remote file location is found and accepted.
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