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remote sip phones fail to register on ccme

guilherme
Level 1
Level 1

Hi,

I'm trying to get 2 phones (analog phones connected to a Linksys PAP2-NA) to register on CCME. These phones are located in a remote network and they are able to reach our CCME over a L2L IPsec VPN. Site-to-site connectivity is fine, router configs are working as well since I can get the PAP to register on CCME if I put it on my local network, the problem is happening now that I placed the PAP in the remote lan, it just can't register with CCME. I'm also sure that user id and passwords are configured correctly on both sides...

Any ideas?

I believe it's IP related but can't find out exactly what I'm missing...

Thanks in advice.

Guilherme

16 Replies 16

I've found that if you have a pre-existing DN on the IP phone, it helps if you either delete that on the phone, or change it to the DN you're trying to register.

The same goes for any passwords you have configured on the phones.

There isn't a flag, other than the field existing that I know of.

-nick

Hello Nicholas, Did you ever get a solution to this? I am facing the same problem on 3 different sites and this is common with SIP phones. Please assist