07-26-2010 01:07 PM - edited 03-15-2019 11:55 PM
Looks like there are some 3rd party apps out there that will tie into CUCM and allow you to remotely
view/manage/control IP Telephones.
- Has anyone had any 1st hand experience with any of these products?
- How dangerous is it to give these products access to the CUCM database?
TIA!
Richard.
07-26-2010 07:03 PM
Were you talking about Berbee RPC (Remote Phone Control)?
It's just like any CUCM applications, such as Phone Designer, Click-to-Call, etc.
Not sure what you mean by "dangerous".
It's like asking "how dangerous to give Office 2007 access to Windows operating system?"
Michael
07-26-2010 09:39 PM
I don't know that one specifically but I have come across http://www.voipintegration.com/ucsoftware.aspx
Tried to investigate BERBEE but looks like they might be out of business?
By 'dangerous' I mean, how well are these apps written. What is the likelyhood of them shredding my CUCM DB? Has anyone used one of these products for more than a trial period? It's interesting that I dont' see a CISCO development partner in this category. Might not be worth the risk?
RR
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