Report for External Calls from CUCM 11.5

[Ehab.Shaqoura]

Hello All ,

My Customer Asks to generate a report for all calls to specific number for last 4 months , 

all calls from all the extensions to specific PSTN number , knowing that the service of CDR just activated on CUCM two days ago , what is the way to get such a report !? ,

Thanks 

[Jaime Valencia · Accepted solution]

Really no way, CDR data is only available from the moment you enable it forward, and unless you have a system with very few calls, you'd need to parse through the CUCM traces to get those calls, and I hardly believe you'll have traces going 4 months back.

EDIT: you can try your telco and see if the can help.

[Ehab.Shaqoura]

The telco just gave us all the calls to this specific PSTN number but without extensions , I have generated a report using RTMT for this perion , but for every call , which is a huge number of text files .

Thanks anyway