04-15-2014 03:12 PM - edited 03-16-2019 10:28 PM
PBX operator supervisor is asking for a report of all calls made from and received by a certain extension, they think an employee is abusing the phone.
Is there a log by default or is it something that I need to configure and then run a report on?
04-15-2014 03:37 PM
Assuming you have CDR enabled, you can use CAR, if you don't have CDR enabled, your best bet would be to review CUCM logs.
04-15-2014 04:38 PM
What do all those acronyms mean? :)
04-15-2014 04:47 PM
Call Detail Records
CDR Analysis and Reporting
If you're and end user, I'd suggest you to reach your CUCM admin for this task.
04-15-2014 04:48 PM
Nope, I am a CUCM "admin" now. Picking my way through this and trying not to cause too much damage in the process.
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