03-21-2014 06:55 AM - edited 03-16-2019 10:13 PM
Hi Everyone,
We are trying to reset the OS admin/Platform password for UCCX Version: 9.0.2.10000-71 on a Sub.
Will appreciate any suggestions/methods which can be used - without having to reboot the cluster or the pub.
Thanks
03-21-2014 07:34 AM
Have you seen this? No reboot required.
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/cli_ref/9_1_1/CUCM_BK_C6AE17AA_00_cucm-cli-reference-guide-91/CUCM_BK_C6AE17AA_00_cucm-cli-reference-guide-91_chapter_0110.html#CUCM_CL_SB2BA64F_00
03-21-2014 07:35 AM
Hi Mavinktul,
This process should be the same as resetting the administrator password on the CUCM.
username: pwrecovery
password: pwreset
It will then check if you have physical access to the server/VM by asking you to load and remove a disc. Any disc/iso image can be used for this.
Thanks
06-19-2014 04:18 AM
Hi,
I am following the same procedure and at the end got message "the password has been reset" but when i am going to login it still give same incorrect login error.Please help.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: