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Reseting cisco 7970 problem

bozhidar_1997
Level 1
Level 1

Hi i have a problem reseting my cisco 7970 IP phone, after i reset my IP phone i do not get a Indication of loading. When i connect the PSU to the Cisco IP phone 7970 i get the speaker light showing, can i please get a suggestion for the solutoin to this problem.

The steps i took for the reseting of my IP phone are

  1. Power off the phone.
  2. Hold down the # key.
  3. While holding #, connect an      AC adaptor to the phone.
  4. Continue to hold # until the      line buttons blink amber.
  5. Release the # key.
  6. Enter 3491672850*#

Thank you

4 Replies 4

Ayodeji Okanlawon
VIP Alumni
VIP Alumni

Hi,

Please use the thread below to help you resolve your issue

https://supportforums.cisco.com/message/3855507#3855507

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"opportunity is a haughty goddess who waste no time with those who are unprepared"

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Hi aokanlawon ,

Thank you for your reply ,I will try this and let you know the results.

Regards

Bozhidar

Thank you all working

Hi,

I am glad it helped but you dintmark the thread as answered. It helps other people to know the right answer and it appreciates people who help..So go on click on the stars

Please rate all useful posts

"opportunity is a haughty goddess who waste no time with those who are unprepared"

Please rate all useful posts
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