restoring a backup in cucm 7.1.5-no feature found in backup

gregorygout1 · ‎08-18-2014

Hi,

I have setup a lab with vmware 5.5, installed cuc, cucm and uccx version 7 for a customer.

I am having issues with restoring a backup from cucm 7.1.5.

I get the message no features found in backup when I try to restore (does not give the option to tick ccm)

my backup contains a sub and a pub, but I want to restore only the pub(did a fresh installation). I have a successful message for the backup in the live server.

I would like to check the trace files for my backup from the CLI.

found in doc to look for

platform/drf/trace/drfMA0

platform/drf/trace/drfConfLib0

I am not 100% sure how to read those from the cli, so any help appreciated!

Thanks a lot

Greg

manpreetsingh46 · ‎08-18-2014

file tail platform/drf/trace/drfMA0

file tail platform/drf/trace/drfConfLib0

Suresh Hudda · ‎08-18-2014

You can collect these logs using RTMT or CLI (attaching doc for cli) and can read them using Notepad++

Hope you are trying to restore backup on exactly same version of cucm and with same IP address, host name, security password.

Suresh

gregorygout1 · ‎08-18-2014

Hi thanks a lot guys.

after reviewing the logs, I found out my drfcomponent xml file could not be opened. had lots of NULL statements at the bottom.

deleted them and this is now working.