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Revert to Primary Line

robloeber
Level 1
Level 1

I have an issue that I cant quite find the answer to.  Say I have a 9971 with 6 lines configured.  A call comes in on my non-primary line and I answer it.  After I hang up that line is now the active line, not my primary line.  Is there a way to change this behavior so that it always reverts back to my primary line?

Thanks!

1 Accepted Solution

Accepted Solutions

Rob Huffman
Hall of Fame
Hall of Fame

Hi Rob,

Check out this good thread

https://supportforums.cisco.com/message/3393490#3393490

Cheers!

Rob

Please remember to tag your threads and help support "Teachers without Borders"

https://supportforums.cisco.com/community/netpro/idea-center/communityhelpingcommunity

View solution in original post

2 Replies 2

Rob Huffman
Hall of Fame
Hall of Fame

Hi Rob,

Check out this good thread

https://supportforums.cisco.com/message/3393490#3393490

Cheers!

Rob

Please remember to tag your threads and help support "Teachers without Borders"

https://supportforums.cisco.com/community/netpro/idea-center/communityhelpingcommunity

robloeber
Level 1
Level 1

You never fail to impress!  Thank you!

Cheers!