11-05-2013 02:04 AM - edited 03-16-2019 08:14 PM
Hi,
I have Call Manager Express with Integrated Unity 8.0 and i wants to configure ring duration before auto answer the call. How to configure this please?
11-05-2013 02:10 AM
When anyone calls from outside its rigining 2 rings then its forwarding auto attendant i need 0 ringings how to configure this?
11-05-2013 05:45 AM
What do you mean by 0 ringing? If you want the call to go straight to the AA just make it ring the AA directly or do a Call Forward All on the phone to the AA.
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11-05-2013 05:56 AM
I mean if someone calling outside to the company they are getting 2 rings after 2 rings they are getting auto answer to dial the required extension. I dont need like this instead this 2 rings i need 1 ring and or direct to auto answer. I am getting about this command because i have CME and integrated CUE and auto attendant is configured in the CUE.
11-05-2013 06:48 AM
To set this for a specific phone, change the call-forward noan command on the line. It should be Something like:
ephone-dn 1
number 1000
call-forward busy 1001
call-forward noan 1001 timeout 20 <<< change the timer to 5 seconds for example
There is also a global setting for all phones if Call Forward no answer is not set at the line level:
telephony-service
timeouts ringing 15 <<<
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11-05-2013 07:01 AM
I dont need any ringing i need direct to auto answer whenever calling from outside from auto answer i will select the extension like below message. I need the command to configure in cme or integrated cue.
ring-duration | Enter the number of seconds for the phone to ring before the auto attendant answers with the greeting message. |
11-05-2013 07:43 AM
Configure CFA if you're reaching a phone, or a translation rule to send the calls directly to the AA.
HTH
java
if this helps, please rate
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