RTMT Alert - SDLLinkOutOfService

[jamize]

We currently have 1-Publisher and 4-Subscribers.  We were told by TAC to turn Call Manager Services off of the Publisher and are now receiving SDLLinkOutOfService alerts on RTMT.  We are trying to determine if we should just disable the alarm on the Publisher in RTMT or if there is a reason to leave this on and determine what could be causing the alarm.

Thanks,

Jeff                  

[Ayodeji Okanlawon]

You should not disable the alarm, that's a very critical alarm. How did you turn off the service? Did you deactivate it or stop it on publisher?


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[jamize]

We haven't disabled the alarm.  I've attached a copy of the alarm below.

Thanks,

Jeff

[moataz_mamdouh]

What is the status of the database replication ?

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[jamize]

Database replication is running across all servers and show the same across each.  I have attached a copy of the alarm to this discussion.

Thanks,

Jeff

[jamize]

Here's a copy of the alarm.  Thanks!

[RTMT-ALERT-StandAloneCluster] SDLLinkOutOfService RTMT_Admin@ad.hs.uab.edu [RTMT_Admin@ad.hs.uab.edu] Sent: Monday, February 10, 2014 10:42 PM To: Jeff Mize; Julie L. Putman; Robert W. Durham; Greg Knight Attachments:

local  CCM has lost communication with remote CCM on v8.6(2a)SU3 Current outstanding SDLLinkOOS events: LocalNodeId : 1 LocalApplicationID : 100 RemoteIPAddress : 10.250.10.11 RemoteNodeID : 2 RemoteApplicationID : 100 LinkID : 1:100:2:100 AppID : Cisco CallManager ClusterID : StandAloneCluster NodeID : CMP1 TimeStamp : Mon Feb 10 22:41:54 CST 2014    The alert is generated on Mon Feb 10 22:42:22 CST 2014 on node 10.250.10.10.