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Beginner

RTMT Alert - SDLLinkOutOfService

We currently have 1-Publisher and 4-Subscribers.  We were told by TAC to turn Call Manager Services off of the Publisher and are now receiving SDLLinkOutOfService alerts on RTMT.  We are trying to determine if we should just disable the alarm on the Publisher in RTMT or if there is a reason to leave this on and determine what could be causing the alarm.

Thanks,

Jeff                  

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VIP Mentor

You should not disable the alarm, that's a very critical alarm. How did you turn off the service? Did you deactivate it or stop it on publisher?


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We haven't disabled the alarm.  I've attached a copy of the alarm below.

Thanks,

Jeff

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Beginner

What is the status of the database replication ?

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Database replication is running across all servers and show the same across each.  I have attached a copy of the alarm to this discussion.

Thanks,

Jeff

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Beginner

Here's a copy of the alarm.  Thanks!

[RTMT-ALERT-StandAloneCluster] SDLLinkOutOfService

RTMT_Admin@ad.hs.uab.edu [RTMT_Admin@ad.hs.uab.edu]

Sent:

Monday, February 10, 2014 10:42 PM

To:

Jeff Mize; Julie L. Putman; Robert W. Durham; Greg Knight

Attachments:

local  CCM has lost communication with remote CCM on v8.6(2a)SU3
Current outstanding SDLLinkOOS events:
LocalNodeId : 1
LocalApplicationID : 100
RemoteIPAddress : 10.250.10.11
RemoteNodeID : 2
RemoteApplicationID : 100
LinkID : 1:100:2:100
AppID : Cisco CallManager
ClusterID : StandAloneCluster
NodeID : CMP1
TimeStamp : Mon Feb 10 22:41:54 CST 2014 
 
The alert is generated on Mon Feb 10 22:42:22 CST 2014 on node 10.250.10.10.

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