[RTMT-ALERT-StandAloneCluster] CDRFileDeliveryFailureContinues

[cdevkota1]

BillingServerAddress : xx.xx.xx.xx

AppID : Cisco CDR Repository Manager

ClusterID :

NodeID : XXXCUCMPUB

TimeStamp : Tue Jul 18 21:37:26 EDT 2017.

The alarm is generated on Tue Jul 18 21:37:26 EDT 2017.

We don't have any billing server these days. I recently started RTMT-ALLERT every 2 mins.

How can I stop this alert?

Can I delete Billing Server since I am not using this?

[Jitender Bhandari · Accepted solution]

Hi,

If you are not using any billing server that would be the first thing o would try, go to 

Cisco Unified Serviceability -> Tools -> CDR Management and delete any server you find that that you are not using.

(Rate if it helps)

JB

[Jitender Bhandari · Accepted solution]

Hi

Also see

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-callmanager/109377-rtmt-error-tshoot.html

JB