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RTMT Fails to send emails to outlook

dwayne rattan
Level 1
Level 1

HI,

I am trying to setup email notifications useing RTMT whenever CUCM goes down.

I have enable DNS on both Publisher and subscriber.

Added the email server IP to RTMT and added the recipients .

When it did not work I added the SMTP to the Publisher (email server IP).

 

I created a dummy alarm but emails are not being sent

1 Reply 1

Manish Gogna
Cisco Employee
Cisco Employee

Hi,

Please check the config as per the following links:

https://supportforums.cisco.com/document/93281/using-rtmt-monitor-cisco-unity-connection-and-cucm

https://supportforums.cisco.com/discussion/11557991/rtmt-cant-send-alerts-exchange-server

Let us know if it helps.

Manish

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