RTMT plugin client version does not work with backend system,

[andyappel]

RTMT plugin client version does not work with backend system, please un-install current RTMT first, download the plugin from this particular CallManager cluster, then install it and try again!

The instructions sound pretty simple but when I do what it says it still gives me the same message.

Unity Connection Version 8.0.3ES9.21008-9

JRTMT v8.5 (this is the version downloaded from the plugins menu on my CallManager cluster).

-andy

[Jaime Valencia]

OK, so, if I'm getting this straight you're trying to use the CUCM's RTMT for CUC????

If so, what you need to do is to install the CUC RTMT.

System Settings>Plugins

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

[andyappel]

I meant CUC.

I download RTMT from the plugins directory in Unity Connection to use with Unity Connection.

Sorry for the confusion.

-andy

[BEN ROBINSON]

Just to post a fix because I ran into the same issue - uninstall RTMT then re-installed into a different directory.