When you do the search, is only one of the lines listed as 'Open'? Often with CTI closed sessions linger in RTMT as a result of the CTI app restart/reregistering or failing over to different CMs... If that's what you see I think you can specify 'Open' as the state in the search.
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A customer wants to update UC applications to the latest possible. They have CUCM, CCX and Mediasense. According to this page, CCX 11.6(2) is compatible with MediaSense 11.5(1)SU2 but when I look at MediaSense compatibility page I says compatible wit...
CUCM - System version: 18.104.22.16800-2 Looking to generate report for all users that includes their DN and also their Enterprise alternate number (if they have one). Now from Generate user report in bulk admin I have tested on one user ...
Hello, UCCX 22.214.171.12400-24CUIC co-resident with the UCCX. Does anyone know the solution to my problem? I created several reports by selecting the French language of my browser. I saved them in a specific directory. I then created schedules by s...