02-03-2016 10:46 PM - edited 03-17-2019 05:44 AM
Hi All,
setup =
CME 8.6 [CUE] --> 7940 sccp
please find CME config attached, I can dial into CUE hear the prompts, the digits make a tone when pressed, but CUE does not register it.
thanks in advance.
Solved! Go to Solution.
02-04-2016 10:36 PM
Hello,
Can you re-configure the following
config t
ccn subsystem sip
dtmf-relay sip-notify
==================================================================
Its currently set the following "dtmf-relay rtp-nte":
ccn subsystem sip
gateway address "192.168.20.1"
dtmf-relay rtp-nte
mwi sip sub-notify
end subsystem
Then make a test call.
Kindly rate the post accordingly.
-Kevin
02-04-2016 02:22 AM
Is the issue happening only for Skinny phones. Is the DTMF not working for internal calls, external or both. Config looks good for CUE dial-peer:
dial-peer voice 2500 voip
destination-pattern 25..
session protocol sipv2
session target ipv4:192.168.20.10
dtmf-relay sip-notify
codec g711ulaw
no vad
Regards
Deepak
02-04-2016 03:14 AM
Hi,
Please make a call from 7940 to CUE then enable the command debug ccsip messages and try DTMF digits. Please share the output
02-04-2016 09:07 PM
02-04-2016 09:54 PM
Hello
Can you attach the "show tech" of the CUE also.
-Regards,
Kevin
02-04-2016 10:28 PM
02-04-2016 10:36 PM
Hello,
Can you re-configure the following
config t
ccn subsystem sip
dtmf-relay sip-notify
==================================================================
Its currently set the following "dtmf-relay rtp-nte":
ccn subsystem sip
gateway address "192.168.20.1"
dtmf-relay rtp-nte
mwi sip sub-notify
end subsystem
Then make a test call.
Kindly rate the post accordingly.
-Kevin
02-05-2016 12:23 AM
thanks Kevin,
you're a rockstar, it works!
02-05-2016 01:25 AM
Hi Kevin,
I was closely following this thread and good to know the solution (+5).
- Vivek
02-04-2016 09:05 PM
Hi Deepak,
I configured sip-au setting with command as suggested 'mwi-server ipv4:192.168.20.10 expires 3600 port 5060 transport udp unsolicited'
I have tested DTMF to external PSTN numbers without issue,
02-04-2016 10:29 PM
That command will not work, it is for MWI. Regarding the internal calls, I meant call the number from an internal IP Phone.
As suggested by Kevin, can you share the configuration that you have done on CUE as well.
Edit to the O.P. - That command will not work in case of DTMF issues, it is for MWI but since it is missing in your config worth adding it.
Regards
Deepak
02-04-2016 10:33 PM
apologies Deepak,
im not 100% sure what you mean,
do you mean dial the cue voicemail pilot number directly?
I did call an external pstn IVR from my internal sccp ipphone, and the dtmf works in this scenario,
and I just dialled the pilot number 2500 directly (not pushing the messages button) and dtmf is not working,
also I have replied to Kevin with the show tech output of cue.
02-04-2016 10:38 PM
Yes with internal I meant to call the pilot number directly from a phone registered to the CUCM, you have done it right by calling 2500 directly.
Regards
Deepak
02-04-2016 10:30 PM
Hi,
I fail to understand how your testing the DTMF internally on the CUE from the CME and
From the debugs i saw you dialed from one extension to the voicemail pilot.
But are any users configured on the CUE or a AA(Auto attendant)?
Hence attach the "show tech".
-Kevin
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