Showing results for 
Search instead for 
Did you mean: 

Self portal has phones that dont belong


I am running CUCM 11.5 and I have a user that when she logs into the self portal she has her phone as well as another phone that is not linked to her in anyway. I have verified all the configuration and I cannot see nothing wrong. The other phone that appears , his portal is fine her's doesn't appear. Has anyone seen this before




Mohammed al Baqari
VIP Advisor VIP Advisor
VIP Advisor
How easy it is to delete the phone and recreate it. Or take a super copy of
the phone, give it a fake mac, delete the old one, see if disappears from
here portal, then rename the fake phone back to original mac.
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: