cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

210
Views
0
Helpful
2
Replies
Highlighted
Beginner

Service Applet showing up on the phone

Running 8.6.1, recently when a phone is rebooted,  moved ETC. the service Applet appears on the phone  every time after booting up, model doesn't matter.  You have to press exit for it to go away.  I don't have any services running at the present time.  To the best of my knowledge no global changes have been made to the system.  Any help would be appreciated.

Thanks

Jim

Everyone's tags (5)
2 REPLIES 2

Service Applet showing up on the phone

What service applet?  Do you mean the Services page that you normally get by pressing the globe button? The only thing I can think of that would cause that type of behavior is if the Idle URL is set either on the phone or globally. If it's isolated to a specific phone it could also be defective hardware: the button may be stuck.

Please remember to rate helpful responses and identify helpful or correct answers.

Beginner

Service Applet showing up on the phone

Sorry a little vague on the post – the service app, it's effects all phone (5000) but only when there're rebooted or unplugged.  At random times the phone will cycle back to the service app and if on call it disconnects it. I will look into the global setting to see if anything may have gotten change by mistake.  Thanks Jim

CreatePlease to create content
Content for Community-Ad
August's Community Spotlight Awards