Running 8.6.1, recently when a phone is rebooted, moved ETC. the service Applet appears on the phone every time after booting up, model doesn't matter. You have to press exit for it to go away. I don't have any services running at the present time. To the best of my knowledge no global changes have been made to the system. Any help would be appreciated.
What service applet? Do you mean the Services page that you normally get by pressing the globe button? The only thing I can think of that would cause that type of behavior is if the Idle URL is set either on the phone or globally. If it's isolated to a specific phone it could also be defective hardware: the button may be stuck.
Sorry a little vague on the post – the service app, it's effects all phone (5000) but only when there're rebooted or unplugged. At random times the phone will cycle back to the service app and if on call it disconnects it. I will look into the global setting to see if anything may have gotten change by mistake. Thanks Jim
Good afternoon,Strange occurrence happening. We two different agents getting connected to the same caller/customer. We have checked the ext in CUCM, they are different. We have checked the ICM configs, different. We have listened to the call r...
Is there a way in UCCE with using an admin script maybe using the email application in Call Studio to send out an email? I know in UCCX you can send out an email if the script were to fail but is there a way to do it in UCCE? Any help would be great!
Fun lab with Packet Tracer and running Cisco CME with 3 ip phones, 3 laptops, 1 switch, and 1 router. Fun lab with repetition. You will be able to test your phones and laptop for connectivity etc. Solution;see attached CME Packet Tracer L...