Hello Everyone,
I have a manager with 6 secretaries
Manager Phone type : 7965 | SIP45.9-4-2SR3-1S
Secretaries Phone type : 8861 | sip88xx.12-7-1-0001-393
BLF checked
Max number of call is 4
busy trigger is 1
Issue :
- Manager line is shared with all 6 secretaries, everything was working okay when everyone one were in the office, but after working from home the Secretaries noticed that sometime they can't see the Manager line (red light for line in use) so they can't tell if he is on a call or not.
All phones are connected through MRA/EXPe
The issue is intermittent, I appreciate your guidance to how to troubleshoot this further
Thanks
