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Signal, about second call on the line

DOM.RF NOC
Level 1
Level 1

Good day! Is there a way to make on CUCM signal, for calling user, that the called user is already on the phone. Just  very uncomfortable when a user enabled Mobility, someone calls him,  while he was talking on the desk phone and it starts ringing mobile. Is there any way around this situation?

Limit the number of calls on line by one also not acceptable.

Thank you!

3 Replies 3

paolo bevilacqua
Hall of Fame
Hall of Fame

As often asked, CUCM does not have this feature (call-waiting signal to caller).

For that you can use my script "selective ringback", it can acquired on the website present in my profile.

Paolo, thank you for your reply!

Is it possible in this case to do that if the line is already one call - the second call is not sent to Remote Destination (which is mobile number)?

With my script then 2nd call is sent to an auxiliary DN, that in case of CM must be mapped to a separate button.

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