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Beginner

SILENCE RING FOR 2 LINES OUT OF 5 LINES ON THE SAME PHONE

Hello community!

 

I have a CP-8851 phone with 5 lines. I am responsible for 2 of the 5 lines. I would like to silence the ring of incoming calls for the 3 lines for which I am not responsible (to help me focus). I do not want to change the ringtone or volume or take them off my phone. I want them silenced. Can anyone help or point me in the right direction please?

 

Thank you! I appreciate your help.

Joe

4 REPLIES 4
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Beginner

Hi Joe,

 

You can change the ring setting on those lines to Flash Only or to Disabled.  The option in under the line configuration.

 

Thanks,

 

Kevin

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Hi Kevin
Thank you so much! Where can I find the line configuration? It is not on my phone if I click the settings (gear) icon. Thank you!
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This is a Call Manager Configuration.  You'll have to login to CUCM and edit the line configuration on the device.

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Thank you Kevin ! Very much appreciated.

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