I have a CP-8851 phone with 5 lines. I am responsible for 2 of the 5 lines. I would like to silence the ring of incoming calls for the 3 lines for which I am not responsible (to help me focus). I do not want to change the ringtone or volume or take them off my phone. I want them silenced. Can anyone help or point me in the right direction please?
Thank you! I appreciate your help.
You can change the ring setting on those lines to Flash Only or to Disabled. The option in under the line configuration.
This is a Call Manager Configuration. You'll have to login to CUCM and edit the line configuration on the device.