Hello community!
I have a CP-8851 phone with 5 lines. I am responsible for 2 of the 5 lines. I would like to silence the ring of incoming calls for the 3 lines for which I am not responsible (to help me focus). I do not want to change the ringtone or volume or take them off my phone. I want them silenced. Can anyone help or point me in the right direction please?
Thank you! I appreciate your help.
Joe
Hi Joe,
You can change the ring setting on those lines to Flash Only or to Disabled. The option in under the line configuration.
Thanks,
Kevin
This is a Call Manager Configuration. You'll have to login to CUCM and edit the line configuration on the device.
Thank you Kevin ! Very much appreciated.