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SIP/2.0 481 Call Leg/Transaction Does Not Exist

Antony Fernando
Level 1
Level 1

‎11-27-2017 01:03 AM - edited ‎03-17-2019 11:41 AM

Hi,

 

I'm facing this issue right now. Is anyone of you can help me to solve the issue?

So, I'm going to make a call. Below is the flow:

 

IP Phone -> CUCM (Trunk) -> VG -> ITSP -> My phone.

 

Also, please help me guys to understand the flow of How SIP Trunk works, so I can read the debug.

Do you have documents related to that?

 

Thanks so much,

Antony

 

here's debug from voice gateway:

 

Nov 27 08:20:44.057: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:0085711429572@10.123.36.10:5060 SIP/2.0
Via: SIP/2.0/TCP 10.123.36.4:5060;branch=z9hG4bKdd2b30952dfc
From: "Widianto Tjandra" <sip:2670001@10.123.36.4>;tag=522077~d6b4d3d3-4ec1-4cce-8472-285487993355-52820258
To: <sip:0085711429572@10.123.36.10>
Date: Mon, 27 Nov 2017 08:31:08 GMT
Call-ID: 4f9a7380-a1b1cd4c-aa67-4247b0a@10.123.36.4
Supported: timer,resource-priority,replaces
Min-SE:  1800
User-Agent: Cisco-CUCM11.5
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 101 INVITE
Expires: 180
Allow-Events: presence
Supported: X-cisco-srtp-fallback,X-cisco-original-called
Call-Info: <urn:x-cisco-remotecc:callinfo>;x-cisco-video-traffic-class=VIDEO_UNSPECIFIED
Session-ID: 357968047495832a21fe62ea45e33ba0;remote=00000000000000000000000000000000
Cisco-Guid: 1335522176-0000065536-0000003105-0069499658
Session-Expires:  1800
P-Asserted-Identity: "Widianto Tjandra" <sip:2670001@10.123.36.4>
Remote-Party-ID: "Widianto Tjandra" <sip:2670001@10.123.36.4>;party=calling;screen=yes;privacy=off
Contact: <sip:2670001@10.123.36.4:5060;transport=tcp>
Max-Forwards: 70
Content-Type: application/sdp
Content-Length: 274

v=0
o=CiscoSystemsCCM-SIP 522077 1 IN IP4 10.123.36.4
s=SIP Call
c=IN IP4 10.122.51.58
b=TIAS:64000
b=AS:64
t=0 0
m=audio 24602 RTP/AVP 0 8 18 101
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15

Nov 27 08:20:44.069: //42895/4F9A73800000/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:085711429572@58.65.241.220:5060 SIP/2.0
Via: SIP/2.0/UDP 10.123.36.10:5060;branch=z9hG4bK32311EA2
Remote-Party-ID: "Widianto Tjandra" <sip:2670001@10.123.36.10>;party=calling;screen=yes;privacy=off
From: "Widianto Tjandra" <sip:2670001@58.65.241.220>;tag=24CE59E0-1115
To: <sip:085711429572@58.65.241.220>
Date: Mon, 27 Nov 2017 15:20:44 GMT
Call-ID: B283D1B7-D28211E7-B6629FC8-C54C7ADB@10.123.36.10
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE:  1800
Cisco-Guid: 1335522176-0000065536-0000003105-0069499658
User-Agent: Cisco-SIPGateway/IOS-15.5.3.M4a
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1511770844
Contact: <sip:2670001@10.123.36.10:5060>
Expires: 180
Allow-Events: telephone-event
Max-Forwards: 69
Session-Expires:  1800
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 304

v=0
o=CiscoSystemsSIP-GW-UserAgent 3242 4119 IN IP4 10.123.36.10
s=SIP Call
c=IN IP4 10.123.36.10
t=0 0
m=audio 29702 RTP/AVP 8 121 101
c=IN IP4 10.123.36.10
a=rtpmap:8 PCMA/8000
a=rtpmap:121 frf-dialed-digit/8000
a=fmtp:121 0-15
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20

Nov 27 08:20:44.069: //42894/4F9A73800000/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/TCP 10.123.36.4:5060;branch=z9hG4bKdd2b30952dfc
From: "Widianto Tjandra" <sip:2670001@10.123.36.4>;tag=522077~d6b4d3d3-4ec1-4cce-8472-285487993355-52820258
To: <sip:0085711429572@10.123.36.10>
Date: Mon, 27 Nov 2017 15:20:44 GMT
Call-ID: 4f9a7380-a1b1cd4c-aa67-4247b0a@10.123.36.4
CSeq: 101 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-15.5.3.M4a
Content-Length: 0


Nov 27 08:20:44.569: //42895/4F9A73800000/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:085711429572@58.65.241.220:5060 SIP/2.0
Via: SIP/2.0/UDP 10.123.36.10:5060;branch=z9hG4bK32311EA2
Remote-Party-ID: "Widianto Tjandra" <sip:2670001@10.123.36.10>;party=calling;screen=yes;privacy=off
From: "Widianto Tjandra" <sip:2670001@58.65.241.220>;tag=24CE59E0-1115
To: <sip:085711429572@58.65.241.220>
Date: Mon, 27 Nov 2017 15:20:44 GMT
Call-ID: B283D1B7-D28211E7-B6629FC8-C54C7ADB@10.123.36.10
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE:  1800
Cisco-Guid: 1335522176-0000065536-0000003105-0069499658
User-Agent: Cisco-SIPGateway/IOS-15.5.3.M4a
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1511770844
Contact: <sip:2670001@10.123.36.10:5060>
Expires: 180
Allow-Events: telephone-event
Max-Forwards: 69
Session-Expires:  1800
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 304

v=0
o=CiscoSystemsSIP-GW-UserAgent 3242 4119 IN IP4 10.123.36.10
s=SIP Call
c=IN IP4 10.123.36.10
t=0 0
m=audio 29702 RTP/AVP 8 121 101
c=IN IP4 10.123.36.10
a=rtpmap:8 PCMA/8000
a=rtpmap:121 frf-dialed-digit/8000
a=fmtp:121 0-15
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20

Nov 27 08:20:45.569: //42895/4F9A73800000/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:085711429572@58.65.241.220:5060 SIP/2.0
Via: SIP/2.0/UDP 10.123.36.10:5060;branch=z9hG4bK32311EA2
Remote-Party-ID: "Widianto Tjandra" <sip:2670001@10.123.36.10>;party=calling;screen=yes;privacy=off
From: "Widianto Tjandra" <sip:2670001@58.65.241.220>;tag=24CE59E0-1115
To: <sip:085711429572@58.65.241.220>
Date: Mon, 27 Nov 2017 15:20:45 GMT
Call-ID: B283D1B7-D28211E7-B6629FC8-C54C7ADB@10.123.36.10
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE:  1800
Cisco-Guid: 1335522176-0000065536-0000003105-0069499658
User-Agent: Cisco-SIPGateway/IOS-15.5.3.M4a
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1511770845
Contact: <sip:2670001@10.123.36.10:5060>
Expires: 180
Allow-Events: telephone-event
Max-Forwards: 69
Session-Expires:  1800
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 304

v=0
o=CiscoSystemsSIP-GW-UserAgent 3242 4119 IN IP4 10.123.36.10
s=SIP Call
c=IN IP4 10.123.36.10
t=0 0
m=audio 29702 RTP/AVP 8 121 101
c=IN IP4 10.123.36.10
a=rtpmap:8 PCMA/8000
a=rtpmap:121 frf-dialed-digit/8000
a=fmtp:121 0-15
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20

Nov 27 08:20:47.569: //42895/4F9A73800000/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:085711429572@58.65.241.220:5060 SIP/2.0
Via: SIP/2.0/UDP 10.123.36.10:5060;branch=z9hG4bK32311EA2
Remote-Party-ID: "Widianto Tjandra" <sip:2670001@10.123.36.10>;party=calling;screen=yes;privacy=off
From: "Widianto Tjandra" <sip:2670001@58.65.241.220>;tag=24CE59E0-1115
To: <sip:085711429572@58.65.241.220>
Date: Mon, 27 Nov 2017 15:20:47 GMT
Call-ID: B283D1B7-D28211E7-B6629FC8-C54C7ADB@10.123.36.10
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE:  1800
Cisco-Guid: 1335522176-0000065536-0000003105-0069499658
User-Agent: Cisco-SIPGateway/IOS-15.5.3.M4a
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1511770847
Contact: <sip:2670001@10.123.36.10:5060>
Expires: 180
Allow-Events: telephone-event
Max-Forwards: 69
Session-Expires:  1800
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 304

v=0
o=CiscoSystemsSIP-GW-UserAgent 3242 4119 IN IP4 10.123.36.10
s=SIP Call
c=IN IP4 10.123.36.10
t=0 0
m=audio 29702 RTP/AVP 8 121 101
c=IN IP4 10.123.36.10
a=rtpmap:8 PCMA/8000
a=rtpmap:121 frf-dialed-digit/8000
a=fmtp:121 0-15
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20

Nov 27 08:20:51.389: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
BYE sip:2670001@10.123.36.10:5060 SIP/2.0
Via: SIP/2.0/UDP 58.65.241.220:5060;rport;branch=z9hG4bKKe2UcmB8jj1Ng
Max-Forwards: 70
From: <sip:085711429572@58.65.241.220:5060>;tag=a51HXy5993D8H
To: "Widianto Tjandra" <sip:2670001@58.65.241.220:5060>;tag=24CE59E0-1115
Call-ID: B283D1B7-D28211E7-B6629FC8-C54C7ADB@10.123.36.10
CSeq: 115549728 BYE
Contact: <sip:085711429572@58.65.241.220:5060;transport=udp>
User-Agent: FreeSWITCH-mod_sofia/1.2.24+git~20150504T151740Z~da04da87df~64bit
Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE, REGISTER, REFER, NOTIFY
Supported: timer, path, replaces
Reason: Q.850;cause=16;text="NORMAL_CLEARING"
Content-Length: 0

Nov 27 08:20:51.389: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 481 Call Leg/Transaction Does Not Exist
Via: SIP/2.0/UDP 58.65.241.220:5060;rport;branch=z9hG4bKKe2UcmB8jj1Ng
From: <sip:085711429572@58.65.241.220:5060>;tag=a51HXy5993D8H
To: "Widianto Tjandra" <sip:2670001@58.65.241.220:5060>;tag=24CE59E0-1115
Call-ID: B283D1B7-D28211E7-B6629FC8-C54C7ADB@10.123.36.10
CSeq: 115549728 BYE
Content-Length: 0


Nov 27 08:20:51.569: //42895/4F9A73800000/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:085711429572@58.65.241.220:5060 SIP/2.0
Via: SIP/2.0/UDP 10.123.36.10:5060;branch=z9hG4bK32311EA2
Remote-Party-ID: "Widianto Tjandra" <sip:2670001@10.123.36.10>;party=calling;screen=yes;privacy=off
From: "Widianto Tjandra" <sip:2670001@58.65.241.220>;tag=24CE59E0-1115
To: <sip:085711429572@58.65.241.220>
Date: Mon, 27 Nov 2017 15:20:51 GMT
Call-ID: B283D1B7-D28211E7-B6629FC8-C54C7ADB@10.123.36.10
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE:  1800
Cisco-Guid: 1335522176-0000065536-0000003105-0069499658
User-Agent: Cisco-SIPGateway/IOS-15.5.3.M4a
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1511770851
Contact: <sip:2670001@10.123.36.10:5060>
Expires: 180
Allow-Events: telephone-event
Max-Forwards: 69
Session-Expires:  1800
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 304

v=0
o=CiscoSystemsSIP-GW-UserAgent 3242 4119 IN IP4 10.123.36.10
s=SIP Call
c=IN IP4 10.123.36.10
t=0 0
m=audio 29702 RTP/AVP 8 121 101
c=IN IP4 10.123.36.10
a=rtpmap:8 PCMA/8000
a=rtpmap:121 frf-dialed-digit/8000
a=fmtp:121 0-15
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20

 

 

Labels:
0 Helpful
3 Replies 3

zdesignstudio
Level 4
Level 4

‎11-27-2017 06:28 AM

It looks like you may have a dial-peer misconfiguration on your gateway. Can you provide a sanitized config from the VG?

 

Please rate useful posts and mark answers as correct if applicable.

Please rate useful posts and mark answers as correct if applicable.
0 Helpful

Antony Fernando
Level 1
Level 1
In response to zdesignstudio

‎11-27-2017 08:46 PM

Here's dialpeer I used for outbound call:

 

dial-peer voice 1100 voip
 description *From VG to SIP Trunk*
 translation-profile outgoing OUTGOING
 destination-pattern 0T
 session protocol sipv2
 session target ipv4:58.65.241.220
 session transport udp
 voice-class sip early-offer forced
 voice-class sip bind control source-interface GigabitEthernet0/0
 voice-class sip bind media source-interface GigabitEthernet0/0
 dtmf-relay cisco-rtp rtp-nte
 codec g711alaw
 no vad
!

0 Helpful

Ayodeji Okanlawon
VIP Alumni
VIP Alumni

‎11-27-2017 09:21 AM

Hi Anthony,

Your ITSP is not responding to your SIP INVITE. You need to ensure that your ITSP can connect to you on the ip address 10.123.36.10. It appears this possible because for some strange reason we see a BYE to a transaction that doesnt exist on the CUBE. SO speak to them and find out why they are not responding to your requests

 

Nov 27 08:20:44.569: //42895/4F9A73800000/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:085711429572@58.65.241.220:5060 SIP/2.0
Via: SIP/2.0/UDP 10.123.36.10:5060;branch=z9hG4bK32311EA2

--

Nov 27 08:20:45.569: //42895/4F9A73800000/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:085711429572@58.65.241.220:5060 SIP/2.0
Via: SIP/2.0/UDP 10.123.36.10:5060;branch=z9hG4bK32311EA2

--

Nov 27 08:20:47.569: //42895/4F9A73800000/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:085711429572@58.65.241.220:5060 SIP/2.0
Via: SIP/2.0/UDP 10.123.36.10:5060;branch=z9hG4bK32311EA2

--

Nov 27 08:20:51.389: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
BYE sip:2670001@10.123.36.10:5060 SIP/2.0
Via: SIP/2.0/UDP 58.65.241.220:5060;rport;branch=z9hG4bKKe2UcmB8jj1Ng

 

Nov 27 08:20:51.389: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 481 Call Leg/Transaction Does Not Exist
Via: SIP/2.0/UDP 58.65.241.220:5060;rport;branch=z9hG4bKKe2UcmB8jj1Ng
From: <sip:085711429572@58.65.241.220:5060>;tag=a51HXy5993D8H
To: "Widianto Tjandra" <sip:2670001@58.65.241.220:5060>;tag=24CE59E0-1115
Call-ID: B283D1B7-D28211E7-B6629FC8-C54C7ADB@10.123.36.10
CSeq: 115549728 BYE
Content-Length: 0

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