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SIP calls across CUBE interrmittent garbled jitter one way audio

tknapp
Level 1
Level 1

CUCM is 10.5,  CUBE is 2900 running c2900-universalk9-mz.SPA.153-3.M4.bin".

SIP call is coming into CUBE.  Negotiates to 711G.  CUBE passes call to CUCM which in turn sends to a UCCX which will then send call to a SCCP phone across a IP MPLS back bone.  VERY intermmitently the SCCP phone at far end will RCV garbled/jitter audio.   Person on far end does not hear audio issues.

SCCP phone on CUCM site can call across the MPLS back bone to remote SCCP and NO audio issues are occurring.    Ran command in 2900 SHOW VOIP RTP STAT.  Cannot find documentation on how to read output.  Can someone provide?  Stats increment during a call do not know what they mean:

CORP-CUBE-1#show voip rtp stats

---------

RTP stats

---------

 RTP:    add        mod        del

----- ---------- ---------- ----------

           12494     262101          0

 

         ns_chk_trig_ha_add_gccb:                   12494

         ns_chk_trig_ha_add_gccb_updcallinfo:      262101

         ns_mod_dst_zero:                           91326

         ns_mod_no_change:                         224558

 

 

 VOIP RTP Max Media Loop Count : 6

 

 VOIP RTP Error Counters :

        error 6 count  = 19288

        error 7 count  = 19688

        error 20 count  = 23137

  3 errortypes observed

 

CORP-CUBE-1#show voip rtp stats

---------

RTP stats

---------

 RTP:    add        mod        del

----- ---------- ---------- ----------

           12508     262392          0

 

         ns_chk_trig_ha_add_gccb:                   12508

         ns_chk_trig_ha_add_gccb_updcallinfo:      262392

         ns_mod_dst_zero:                           91436

         ns_mod_no_change:                         224804

  

 VOIP RTP Max Media Loop Count : 6

  VOIP RTP Error Counters :

        error 6 count  = 19309

        error 7 count  = 19709

        error 20 count  = 23177

  3 errortypes observed

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