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SIP IP Phone 9951 "Phone not Registered" with CCME

MagicMaier
Level 1
Level 1

Hello,

its my first time to register a SIP Phone to CCME, but it does not Work the other 79xx Phones Register with sccp still works.

Where i am wrong? The Phone shows "Phone not Registered" but is in the right vlan and have the right tftp server

I have googled a lot, but nothing i found can help.

Can Someone Post me a Config it work, then i will study it, or have someone an idea with my config?

IOS Version 15.1(3)T

CCME Version 8.5

Phone 9951 with sip9951.9-0-0-77

Firmware Laod on the CCME is  sip9951.9-1-1SR1.loads

My Config

ip dhcp pool voice
   network 192.168.124.0 255.255.255.0
   option 150 ip 192.168.124.254
   default-router 192.168.124.254
   dns-server 192.168.123.200

voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
fax protocol t38 version 0 ls-redundancy 3 hs-redundancy 2 fallback pass-through g711ulaw
h323
  h225 signal overlap
modem passthrough nse codec g711ulaw
sip
  registrar server
  localhost dns:euroriding.local
  no call service stop

voice register global
mode cme
source-address 192.168.124.254 port 5060
max-dn 48
max-pool 12
load 9951 sip9951.9-1-1SR1
authenticate register
timezone 23
time-format 24
date-format D/M/Y
tftp-path flash:
create profile sync 0010280449651805
ntp-server xxx.xxx.xxx.xxx mode directedbroadcast
!
voice register dn  3
number 63
allow watch
name xxx
label xxx-63
!
voice register pool  1
id mac C062.6B62.AE83
type 9951
number 1 dn 3
dtmf-relay sip-notify
username xxx password 63
codec g711ulaw

sip-ua
mwi-server ipv4:192.168.124.254 expires 86400 port 5060 transport tcp unsolicited
registrar ipv4:192.168.124.254 expires 65535 tcp
refer-ood enable

kind regards

Christian

4 Replies 4

Lamar Demby
Level 1
Level 1

We just ran into an issue similar to this with 9951's that would not register with UCM ver 8.x.  We found that the phones will not register if there is no DN assigned to Line Button 1.  Once we assigned that DN, phones registered without issue.

HTH,

ck

Try to add this

voice service voip

sip

  bind all source-interface "your interface used for communication to CME"

Please remember to rate helpful responses and identify helpful or correct answers.



Response Signature


Adding the Line DN did the trick for me.

Thank you!

Pawel Lenart
Level 1
Level 1

Hi Christian,

Can you check on the phone if new firmware has been applied? (Under settings check device status) and can you post TFTP debug (debug tftp events)?

Regards,

Pawel

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