06-13-2016 03:53 AM - edited 03-17-2019 07:13 AM
Hello all,
I'm facing a problem in our network, using SCCP and SIP IP phones. Problem is we can call from SCCP to SIP Phone and from Mobile to SIP phone working. But when we dial from SIP to SCCP or mobile its not working. How I can fix this issue.
SCCP Phones are 8941,8945.
SIP phones are 3905.
please find attached file, Running config of CME and debugs.
06-13-2016 06:35 AM
Can you give "no digit collect kpml" command under voice register pool and check once.
Suresh
06-13-2016 06:53 AM
I found a few problems with your configuration. Here's what I see:
1. Your SIP phone (Voice register pool) is set up to use G711ulaw, but all your dial-peers are G711alaw. Additionally, your transcoders are shutdown.
voice register pool 1
busy-trigger-per-button 2
id mac 8890.8D73.9FDB
type 3905
number 1 dn 400
cor incoming Local-Calls default
dtmf-relay rtp-nte sip-notify
username 400 password 400
codec g711ulaw
dial-peer voice 10 voip
session protocol sipv2
incoming called-number .
dtmf-relay rtp-nte
codec g711alaw
no vad
dspfarm profile 2 transcode
codec g729abr8
codec g729ar8
codec g711alaw
codec g711ulaw
codec g729br8
codec g729r8
maximum sessions 5
associate application SCCP
shutdown
Please enable your transcoders or fix your codec, whichever you want to use. The transcoders would be my preferred route, that way you don't break anything with CUE.
dspfarm profile 2 transcode
no shut
Lastly, I'm afraid your debugs provided are incomplete, if you still have issues after this please post a full "Debug ccsip messages" as well as "debug voip ccapi inout".
Thanks,
FG
06-13-2016 07:51 AM
I tried with change the codecs but it was not working. Even can not make a intrasite calls like 5846 to 7389.
I will no shut the transcoder and share the result.
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