SIP Phone 9971

[alekseevvn]

I have CUCM (9.1.2) and Sip phone 9971.

When user hangup phone, and try to dial phone number to PSTN, he waiting about 15 seconds before sip phone make a call. I would to make this time about 1 or 2 seconds. If he call to Polycom server, he does not waiting any time.

I changed any timer - no effects.

I apply "Sip dial rules" nothing changed.

Can anybody tell me how i can fix it?

[Terry Cheema]

Is only one user impacted. Normally delays in the dialing are due to below:

1) Overlap in dial plan or

2) Interdigit timeout  T302 (default is 15 sec) that comes into play specially if you are hitting a variable route pattern

So either you can check your dial plan and have specific route patterns or you can change the inter digit time out to something less 5 secs maybe according to your issue. (3 secs is the minimum value you can configure)

To change inter digit timeout T302 go to - Service Parameters, Call Manager service and search T302. Change it to the required value (its in msecs)

-Terry

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[alekseevvn]

I have an error in route pattern.

There was 1xxx - to device.

Also internal number - 1xx, that's why there was long time waiting.

PS Sorry for my english. :)