Sip Phone On differenet Subnet with CME

[recep.sefer]

7911 Sip Phone on same Subnet with CME register and works

but

7911 Sip Phone on different Subnet with CME cannot register

There is no NAT, Firewall, VPN

Thanks

[acampbell]

Hi,

Can any device from the remote subnet ping the CME.

Are all the DHCP parameters set up like

default gateway & TFTP server (option 150)

HTH

Alex

[recep.sefer]

Hi,

Telephone can ping CME from remote side,

There is no problem with IP connectivity,

Remote telephone is provisioned like local

It is seemed to be registered by CME

But telephone displays "REGISTERING" always

Here is CME debug output

000223: Aug 19 19:20:17.128: TFTP: Looking for CTLSEP108CCF7569A6.tlv

000224: Aug 19 19:20:17.248: TFTP: Looking for SEP108CCF7569A6.cnf.xml

000225: Aug 19 19:20:17.248: TFTP: Opened

system:/cme/sipphone/SEP108CCF7569A6.cnf.xml, fd 13, size 2892 for process

248

000226: Aug 19 19:20:17.256: TFTP: Finished

system:/cme/sipphone/SEP108CCF7569A6.cnf.xml, time 00:00:00 for process 248

000227: Aug 19 19:20:19.572: TFTP: Looking for

English_United_States/tc-sip.jar

000228: Aug 19 19:20:19.768: TFTP: Looking for United_States/g3-tones.xml

000229: Aug 19 19:20:20.072: TFTP: Looking for softkeyDefault_kpml.xml

000230: Aug 19 19:20:20.072: TFTP: Opened

system:/cme/sipphone/softkeyDefault_kpml.xml, fd 13, size 4093 for process

248

000231: Aug 19 19:20:20.100: TFTP: Finished

system:/cme/sipphone/softkeyDefault_kpml.xml, time 00:00:00 for process 248

000232: Aug 19 19:20:20.804: VOICE_REG_POOL: Register request for (779) from

(192.168.10.11)

000233: Aug 19 19:20:20.808: VOICE_REG_POOL: Contact matches pool 4 number

list 1

000234: Aug 19 19:20:20.808: VOICE_REG_POOL: key(779) contact(192.168.10.11)

add to contact table

000235: Aug 19 19:20:20.808: VOICE_REG_POOL: key(779) exists in contact

table

000236: Aug 19 19:20:20.808: VOICE_REG_POOL: contact(192.168.10.11) exists

in contact table, ref updated

000237: Aug 19 19:20:20.808: VOICE_REG_POOL: Created dial-peer entry of type

1

000238: Aug 19 19:20:20.808: VOICE_REG_POOL: Registration successful for

779, registration id is 6

000239: Aug 19 19:20:20.808: VOICE_REG_POOL: Pool[4]: service-control (reset

type: 2) message sent to sip:779@10.1.1.11

000240: Aug 19 19:20:20.808: VOICE_REG_POOL: Contact matches pool 4 number

list 1

THANKS

[acampbell]

Hi,

Try following this link

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/troubleshooting/guide/ts_phreg.html#wp1054191

HTH

Alex

[mattcalderon]

bind SIP to an interface

voice service voip

sip

bind all source

[recep.sefer]

session-transport tcp  under pool solves my problem

I cannot understant why?

thanks

voice register pool  3

id mac 04C5.A4B0.99A1

session-transport tcp

type 7911

number 1 dn 3

[wahyukurnia]

yes, "session-transport tcp" solves the problem.

I try the same command for SRST SIP CME mode, unfortunately it could not solve the problem. Is there any command to solve it?

Please advise

[paolo bevilacqua]

For 79xx phones, use SCCP not SIP. You will enjoy more features and less trouble.

[wahyukurnia]

Hi

My customer used 3905 which was only support SIP for it. Actually, when I use "id network x.x.x.x" command under "voice register pool", it can work properly. Now I want set the voice register pool using "id mac" in order to speed up the configuration when the WAN is down. Is it possible?

When we run in "mode srst" there is no "session-transport tcp" can be put in "voice register pool".

Please advise

[paolo bevilacqua]

As above, 79xx supports SCCP and that the way they are to be used.

For 3905 in SIP, you n to make sure there is no firewall in between phone and CME. If there is, you need to disable it. Phone will have to use UDP, not TCP.