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SIP Phones Paging Interrupts active calls CME 10.5, and Paging alerting tone,

Hello everyone, I have this issue and i need help to improve it.

 

as our client is bothering a lot due to mentioned issue, they are using paging and it's basic function they need to use in a Clinic.

 

and i have another concern that id it's possible to configure paging alerting tone ? and how ?.

 

Thanks in advance. 

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