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Beginner

Sip Phones redial problem

Hello, we have CUCM 9.1, SIP & SCCP phones.

When we dial from SIP phone to external number that didn’t answer, we can't redial it.

It's only redialing to the previous number on the placed calls (if it's internal or answered external number).

Redialing to external unanswered number only works on our SCCP phone.

What could be the problem?

Thanks!

Everyone's tags (2)
4 REPLIES 4

Sip Phones redial problem

hi,

when you make a redial what you can see on call history voice brief?

What is causal of termination call ?

bye

Beginner

Sip Phones redial problem

On the call history i can see the call I've made.
But when i press redial it's skips this call and dialing to the last succeeded external call or to internal number.


The termination is usually manually and it's because the call was unanswered.

Sip Phones redial problem

can you try enable debug ccsip events or errors ??

Hall of Fame Master

Sip Phones redial problem

Enrico Leggiadro wrote:

can you try enable debug ccsip events or errors ??

OP has CM, not CME.That command do not exisits on CM.

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